ND Software Co., Ltd. has launched 'Honobono Academy,' a new service for nursing care facilities that integrates dedicated consultant support with a cloud-based training system.
This service provides continuous support for 'post-implementation mastery' by pairing dedicated consultants who understand the specific needs of each facility with a cloud-based training system accessible anytime, anywhere. It offers total support for facility operations, covering everything from mastering system operations and regulatory updates to handling staff turnover and improving productivity.
Background: Challenges in System Adoption in Nursing Care Since its founding in 1979, ND Software has supported nursing and welfare facilities. Experience has shown that 'merely implementing a system does not guarantee its adoption on the floor.' Common challenges include: 'No time to learn operations,' 'loss of training ability when experienced staff leave,' and 'excessive time spent on onboarding.' The root cause is a lack of training mechanisms and consulting support. This service was developed to address these issues.
Three Key Features of 'Honobono Academy' 1. Hybrid Support: Dedicated Consultant x Cloud Education A consultant who understands site-specific challenges will guide facilities, while a cloud-based education system allows each staff member to learn at their own pace.
2. Long-term Roadmap: 3-Step Phased Support STEP 1: Stable Operation (Operation training and support for specific issues) STEP 2: Adapting to Change (Seminars on regulatory updates, archival video support) STEP 3: Productivity Improvement (System utilization analysis and DX consulting)
3. Support Menu to Prevent Knowledge Silos Leveraging archival videos, Q&A sites, and AI chatbots to foster an organizational operational structure that reduces dependence on specific individuals.
【Company Overview】 Company Name: ND Software Co., Ltd. Address: 3369 Wada, Nanyo, Yamagata Representative: President and CEO, Nobuya Matsuyama Established: December 20, 2018 (Founded September 1979) Capital: 100 million yen
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- Source: PR TIMES
- Category: New Product