Creationline Releases Case Study Video on Agile Co-Creation Support with JR East Japan Information Systems

Creationline Co., Ltd. (Headquarters: Yokohama, Kanagawa Prefecture; President & CEO: Tadahiro Yasuda; hereinafter 'Creationline') has released a case study interview video with JR East Japan Information Systems Co., Ltd. (hereinafter 'JEIS').

[Digest Version] JEIS × CREATIONLINE – Agile Co-Creation Support Case Study (Dialogue)

Introduction

"What does it take to truly embed agility into an organization?"

JR East Japan Information Systems (JEIS) is responsible for developing and operating critical information systems that support JR East Japan Group's ICT infrastructure, including railway transportation systems and Suica-related services—systems that form the backbone of society. Rooted in a culture of reliable, safety-first engineering, JEIS has been striving to build a development framework capable of rapid iteration in response to market feedback, while transforming its organizational culture to empower team members to think independently and take initiative. To achieve this, the company has been advancing agile adoption, starting with PBL (Project-Based Learning) for new employee training.

Creationline has partnered with JEIS through agile coaching, providing hands-on, long-term support—from team building and fostering psychological safety to actual product development and commercialization.

This video captures an in-depth dialogue between JEIS team members who led the project and our agile coach, Mr. Junji Matsumoto. It shares their firsthand insights on the challenges they faced, why they chose Creationline, the changes observed among junior members and project teams, and their future outlook after achieving productization (approximately 20 minutes).

[Featured Speakers]

JR East Japan Information Systems Co., Ltd.

Mr. Norihiko Watanabe (Deputy General Manager, Business Innovation Department, Innovative Solutions Division)

Ms. Ayaka Futatsunagi (Digital Solution Group, Business Innovation Department)

Ms. Risa Yasuda (Digital Solution Group, Business Innovation Department)

Mr. Shinichi Nomura (Section Chief, Sales Strategy Group, Sales Department)

Creationline Co., Ltd.

Junji Matsumoto (Agile Coach)

Watch the full case study video here

About Creationline Co., Ltd.

Guided by the motto "Creating Together, Moving the Future," and grounded in our corporate philosophy of HRT+Joy (Humility, Respect, Trust + Joy), we co-create the future with our clients. As Co-Creation Sherpas, we listen deeply to our clients' aspirations, challenge alongside them, and grow continuously. With solid technical expertise, creative thinking, and passion, we enjoy driving change and creating new value. As co-creation partners, we support transformation by leveraging our clients' strengths, overcoming obstacles together, and pushing boundaries.

Case studies: https://www.creationline.com/case/ Creationline is actively hiring engineers to support business expansion. Careers: https://www.creationline.com/recruit/

Headquarters: 8F, Ocean Gate Minatomirai, 3-7-1 Minatomirai, Nishi-ku, Yokohama, Kanagawa Prefecture ■ Toyama Office: 2F & 3F, Ikeda Building, 3-2-9 Hanazono-machi, Toyama City, Toyama Prefecture ■ Representative: President & CEO Tadahiro Yasuda ■ Business Activities: Outcome-based service development, Agile development support services, AI/LLM consulting and implementation support

Official Website: https://www.creationline.com/ Creationline Tech Blog: https://www.creationline.com/tech-blog/ Headquarters X Account: https://x.com/creationline Toyama Office X Account: https://x.com/CL_toyama