[eviGym] Reaffirming Safety Policies and Commitment to 'Easy-to-Report/Easy-to-Stop' Environment Following Consumer Safety Investigation Commission Report

eviGym, a personal training gym operated by Kururu Inc. (President: Ippei Yamada), has taken the Consumer Safety Investigation Commission's report on "Accidents in Personal Training," published on May 27, 2026, very seriously. The company is reaffirming its commitment to the thorough implementation of its foundational '7 Safety Principles' and the promotion of an environment across all branches where clients feel empowered to report discomfort and request to stop.

[Analysis of the Report] In the 196 cases registered in the Accident Information Data Bank between 2019 and 2025, it was shown that injuries to the "lower back/hip joint (30%)" and "knees/legs (22%)" were most prevalent.

[Consideration for Psychological Factors] Based on the importance of creating an environment where reporting discomfort functions effectively, as pointed out in the report, eviGym is implementing a strict policy across all branches where sessions will be "immediately stopped or modified" if a client reports any issues, in addition to providing pre-session briefings on important matters.

[Background] On May 27, 2026, the Consumer Safety Investigation Commission published its investigation report on accidents during personal training. Between January 2019 and December 2025, 196 accidents were registered in the Accident Information Data Bank, with over 30 cases registered annually since 2022, and 44 cases in 2025. Approximately 41% of these injuries required medical treatment for one month or more, with the most common injury sites being the lower back/hip joint and knees/legs. The report emphasizes that for accident prevention, it is crucial not only to possess knowledge and technology but also to create an environment where clients can prioritize their own well-being over the trainer's judgment, considering factors like psychological influence and the desire to avoid conflict. Notably, only 34% of consumers surveyed reported feeling comfortable consulting with trainers/staff.

[eviGym's 'Safety System'] eviGym designs its operations so that safety is not solely dependent on the trainer's expertise, but rather built into a system where clients can report concerns and choose to pause or modify their training.

1) Publication and Thorough Implementation of the '7 Safety Principles' - Health Monitoring & Injury Prevention: Daily condition checks before sessions. - First Aid & Emergency Response: Preparedness for quick emergency action. - Documentation & Records: Managing health history and session progress securely. - Daily Activity Optimization: Advising on daily posture and habits. - Continuous Professional Development: Annual training on the latest research. - Client Education: Sharing health literacy for safer training. - Facility Safety: Regular inspection of equipment.

2) Technical Training Supervision by CTO Keita Koyama Keita Koyama, an NATA-ATC certified athletic trainer and Associate Professor at Gunma University, oversees technical standards and training.

3) Pre-session Briefings & Risk Awareness Before the first session, clients are briefed online about the inherent risks of exercise, and it is explicitly stated that reporting discomfort is the "correct choice."

[Enhanced Operations for an 'Easy-to-Report/Easy-to-Stop' Environment] Based on cases where clients were injured despite wishing to stop, eviGym is reinforcing the following: - Thorough 'Condition Checks' independent of client experience or trainer assumption. - Official policy of 'Immediate Stop/Modify' upon reporting. - Standardizing 'Low-Intensity' sessions for first-timers or those returning after a hiatus. - 'Visible Safety' measures, ensuring safety protocols are communicated through ongoing dialogue.

[Comment from President Ippei Yamada] "Exercise has the power to improve quality of life, but it can also lead to injury depending on the method and environment. We take the findings of this report seriously. As personal training is a service built on dialogue, our core duty is to create an environment where clients can freely express their concerns."