Transforming Care Management from Kansai

Sanshodoh Co., Ltd. (Headquarters: Kyoto City, Kyoto Prefecture; President and CEO: Yasutaka Ichiban), a comprehensive medical trading company operating throughout the Kansai region specializing in medical devices and welfare equipment, has entered into a sales partnership agreement with Sisuta Co., Ltd. (Headquarters: Tokyo; Representative Director: Yuki Umaya), provider of the AI platform 'michi care' for care facilities. Through this partnership, both companies will actively promote management DX across all care facilities in the Kansai region, aiming to establish a new standard in care management.

Background: Care Management Faces an Era of Transformation

Severe labor shortages, increasingly complex care fee and bonus systems, and rising wage pressures—operating environments for care facilities are becoming more challenging, and relying solely on frontline efforts is reaching its limits.

'michi care' is a platform that uses AI-driven shift optimization and facility workflow optimization as entry points to visualize operational data, reduce overtime and total working hours, and maximize revenue. More than just an efficiency tool, it serves as a 'care management OS' that enhances overall facility operations and supports operators' strategic decision-making.

Meanwhile, Sanshodoh, founded in 1929, has long partnered with medical and care facilities across Kansai, cultivating deep regional networks and strong advisory capabilities. By combining Sisuta’s technological strength with Sanshodoh’s local trust, the two companies aim to deliver highly effective care DX solutions across the entire Kansai region.

Partnership Overview

Under this agreement, Sanshodoh will act as Sisuta’s sales partner, responsible for proposing, selling, and supporting the implementation of 'michi care' in care facilities across the Kansai region. Both companies will establish a comprehensive support system, accompanying facilities from initial consultation through to post-implementation results.

Value Provided by 'michi care'

Shift Optimization: AI automatically generates optimal shift schedules based on staff preferences, staffing standards, and skill levels, reducing manual workload and eliminating dependency on individual staff.

Workflow Optimization: Daily operational workflows are visualized and optimized to reduce unnecessary movement and workload.

Management Visualization: By visualizing operational data, improvements can be quantitatively tracked, supporting strategic preparation for securing bonus payments.

※ 'michi care' functions as an operational improvement engine that generates data to support advanced facility management.

The Future Vision: Expanding Across Kansai and Beyond

The immediate goal is to deploy 'michi care' across the entire Kansai region. By combining Sanshodoh’s extensive regional network—built from decades of supporting Kansai’s medical and care sectors—with Sisuta’s product strength, the two companies aim to position Kansai as a leading region in care management DX.

Furthermore, the successful model built in Kansai will serve as the foundation for nationwide expansion. Both companies share a common mission: to increase the number of care facilities that operate sustainably based on data, not just frontline effort. Starting from Kansai—their most critical market—they aim to transform the very nature of care management in Japan.

Comment from Yuki Umaya, Representative Director, Sisuta Co., Ltd.

'We must stop relying on 'frontline effort' to sustain care facility management. Achieving this requires not only excellent products but also trusted local partners. Partnering with Sanshodoh, a long-standing pillar of Kansai’s care sector, significantly advances our mission. Together, we will first transform Kansai, then expand nationwide, co-creating a new standard in care management.'

Company Overview

Sanshodoh Co., Ltd.

Address: 68 Kamitobato-Ōmotocho, Minami-ku, Kyoto City, Kyoto 601-8121, Japan

Representatives: Chairman Ueda Katsuyasu / President and CEO Ichiban Yasutaka

Founded: 1929 (Showa 4)

Established: August 15, 1963

Capital: 60 million JPY

Employees: 844 (consolidated) / 1,137 (group) as of May 2025

Business: Comprehensive medical trading company specializing in medical devices, welfare equipment, home healthcare, scientific instruments, and pharmaceuticals

URL: https://www.sanshodoh.co.jp/

Sisuta Co., Ltd.

Address: 3-17-3 Akasaka, Minato-ku, Tokyo 107-0052, Japan

Representative: Yuki Umaya

Established: September 2024

Business: Development and provision of the AI platform 'michi care' for care facilities, and BPO services in the care sector

URL: https://sisuta.co.jp/

For Media Inquiries

Sisuta Co., Ltd. Public Relations

TEL: 090-7218-7410 / E-mail: [email protected]