Smash Research Establishes 24/7 "Free Scam Victim Investigation and Consultation Service" to Prevent and Investigate SNS Investment Scams and International Romance Scams

Smash Research, operated by Smash Group Entertainment LLC (Head Office: Minato-ku, Kaigan, Tokyo), will officially launch the "24-Hour System, Free Scam Victim Consultation Service" today, aiming for the early resolution of special fraud damages, including increasingly serious SNS investment scams, romance scams, and cryptocurrency scams in recent years. This service will provide initial investigations and consultations completely free of charge, 24 hours a day, 365 days a year.

Background: The Sophistication of Online Scams and the Challenge of "Delayed Initial Response" In recent years, damages from investment scams and romance scams exploiting SNS and dating apps have surged. In many of these scams, by the time victims realize they may have been deceived, contact with the perpetrator group has already been lost. Furthermore, when victims notice something is wrong during nighttime or holidays, existing public institutions and specialized helplines are closed, leading to a "time loss" that makes damage recovery difficult due to delays in appropriate initial responses (such as preserving evidence).

To address this challenge, our company has established a 24-hour free consultation service, allowing victims to connect with specialists immediately, regardless of the time of day.

Features of the New Service and Commitment to Trust

1. 24/7 Staffed by Expert Personnel: Regardless of late night, early morning, or holidays, specialized investigation counselors are always on duty. They will listen to the situation with a sense of urgency while empathizing with the victim's anxiety.

2. Free Initial Investigation and Advice: To alleviate concerns about being charged high fees after consultation, the initial consultation and preliminary investigation to understand the situation will all be conducted free of charge.

3. Support for Appropriate "Evidence Preservation": For scam resolution, "evidence" such as chat history, bank transfer accounts, and the perpetrator's profile is essential. We will provide precise advice on what and how to save evidence before the perpetrator deletes their account.

4. Prevention of Secondary Damage and Coordination for the Next Steps: To protect victims from secondary scams (new damages incurred by making the wrong choice of service provider) that claim to "recover damages," we will organize the facts and, if necessary, support smooth coordination with lawyers and the police.

Comment from the Representative of Smash Group Entertainment LLC

"Those who have fallen victim to scams suffer not only financial damage but also deep psychological distress from being unable to consult with anyone. The hours spent alone, worrying, especially at night, are incredibly difficult. We wanted to be a presence that can offer help the moment a victim realizes they've been scammed, and thus we have established this 24-hour system. Leveraging our expertise as an investigation company, we aim to resolve the anxieties of as many people as possible and support their first step towards an appropriate resolution."

How to Use the Free Consultation Service

Reception Hours: 24 hours a day, 365 days a year (no holidays)

Main Types of Damage Covered: SNS investment scams, international romance scams, side-job scams, and all other online scams

Consultation Methods:

Phone: [0120-857-893]

Official LINE: [@038ruzso]

Consultation Page URL: https://smash-research.com/

【Company Profile】

Operating Company: Smash Group Entertainment LLC

Service Name: Smash Research

Location: [1-6-1 Kaigan, Minato-ku, Tokyo, Brillia Tower Hama Rikyu 19F]

Established: [February 16, 2018]

Business Activities: [Cyber investigation using online methods]

Service URL: https://smash-research.com/