About 70% of Virtual Office Users are Individuals or Side-Hustlers, Survey by SmartRank LLC Reveals

SmartRank LLC (Fukuoka) conducted a survey on virtual office usage in April 2026 among 100 participants. The results highlight that 71% of users are individuals, and 'side business' (46%) is the most common reason for use, solidifying virtual offices as a critical infrastructure for side-hustlers. While 45% chose their service based on affordable pricing and 65% are satisfied with the cost-performance, issues like unexpected 'extra fees' and 'slow mail forwarding' remain points of dissatisfaction. DMM Virtual Office and GMO Office Support emerged as leading services. The study suggests that balancing price with practical utility will be key for future market competition.