Toyota Mobility Parts Co., Ltd. (Headquarters: Nagoya City, Aichi Prefecture, President: Hironao Sakakibara), which operates "James", a store for car maintenance and car accessories, attended the "2026 Oricon Customer Satisfaction® Award Ceremony*" held by Oricon Inc. on Thursday, March 12, and received the #1 overall ranking for vehicle inspection in the 2024 and 2025 Oricon Customer Satisfaction® surveys for two consecutive years.
*Companies that received the #1 overall ranking in the Oricon Customer Satisfaction® rankings announced between April 2025 and March 2026 attended.
We are deeply honored to have received the evaluation of #1 overall for two consecutive years in the customer satisfaction survey for vehicle inspections. We sincerely thank our customers who regularly use James, and all our store staff across the country who have consistently dedicated themselves to each and every customer.
At James's vehicle inspections, we not only perform inspections and maintenance but also prioritize listening carefully to customer concerns and questions, providing easy-to-understand estimates, and offering support until they are satisfied.
In terms of maintenance, we use high-quality parts equivalent to genuine ones, prioritizing safety and security in our work. Additionally, to ensure customers can enjoy their car life with peace of mind even after the vehicle inspection, we include a unique warranty free of charge that covers issues such as stone chips and punctures.
Without resting on our laurels from this award, we will strive even harder to improve our services towards realizing a safe and secure automotive society. We appreciate your continued support.
Oricon Customer Satisfaction® Survey "Vehicle Inspection" Ranking Survey Results
Director Sendo of James Business Headquarters, who attended the award ceremony
Oricon Customer Satisfaction® Survey "Vehicle Inspection" Ranking Survey Results
https://life.oricon.co.jp/rank-vehicle-inspection/
James HP
https://www.jms-car.com/?utm_s...
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- Source: PR Times
- Category: News