Latest Survey: What is the Most Rapidly Increasing 'Trouble at the Register' with Store Membership Cards Compared to Last Year?

iRidge Co., Ltd., which has over 300 achievements in OMO app development and marketing support for businesses, conducted a survey on 'App Membership Cards' with 257 individuals aged 15-69. The survey highlights a growing preference for app-based memberships. However, it also reveals new 'troubles at the register' and strict criteria for app uninstallation. Key findings show that while the number of users who will only create a membership if it's an app is increasing, about half of users uninstall apps due to slow startup or poor 'time performance'. The most rapidly increasing complaint year-over-year was errors during payment or point processing, which rose from 19% to 27%, indicating a new UX stress point as daily usage grows.