Earth Infinity Co., Ltd. (Headquarters: Osaka City, Osaka Prefecture; Representative Director and President: Koichi Hamada; hereinafter the "Company") announced that it has expanded its lineup of optional services for electricity and gas supply customers, focusing on the fields of housing, health, and security, and has established a service framework of 10 types in total.
Background of Optional Service Expansion The Company aims to evolve into a "lifestyle infrastructure service company" that comprehensively supports customers' daily lives while keeping the electricity and gas business as its core. In recent years, the role expected of lifeline operators has expanded beyond mere energy supply to include the provision of services that support overall safety and convenience in daily life. Based on this background, the Company will leverage its existing customer base to expand optional services closely tied to daily life, thereby promoting higher customer satisfaction and strengthening continuous customer contact points.
About the Services Provided The Company currently provides the following optional services: - Housing trouble emergency response service (electricity, gas, plumbing, keys, glass, etc.) - Housing equipment and home appliance warranty service - Online medical consultation/health consultation service - Lifestyle support services - Digital and security support services, etc. Through these 10 services, the Company is building a system to support customers' lives in multiple aspects in addition to electricity and gas supply.
Future Outlook The Company will continue to promote cross-selling using its existing customer base and sales channels, aiming to increase revenue per user (ARPU) and expand stock-type revenue through improved retention rates. In addition, as a comprehensive lifestyle infrastructure company that supports housing, living, health, and peace of mind, the Company will work on further service expansion and improvement of corporate value.
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- Source: PR TIMES
- Category: News