What are the main features of 'Web Free Call'?

It offers free calls via internet connection for both patients and hospitals, significantly reduces recognition errors through pre-input text forms, and runs on browsers without requiring a dedicated app.

How many medical institutions have adopted 'AI Call' so far?

It has been introduced to more than 190 medical institutions since its service launch in June 2024.

Why was 'AITalk Server' adopted?

It was selected due to its long-term track record in Japan, high-quality speech synthesis technology, and ability to flexibly meet the quality, reliability, and specific requirements of medical environments.

When was Dr.JOY Co., Ltd. established, and where is its headquarters?

It was established in November 2013, and its headquarters is located at 17F Toranomon Hills Station Tower, 2-6-1 Toranomon, Minato-ku, Tokyo.

Dr.JOY adopts AI Co.'s AITalk Server for its AI Phone & new Web Free Call features.

Published Jun 4, 2026 8:00 PM ・ Updated Jun 14, 2026 6:28 AM ・ 2 min read ・ Source: PR TIMES

AI Co., Ltd. announced its AITalk Server speech synthesis engine was adopted for Dr.JOY's hospital-specific AI Phone service and its Web Free Call feature released in April 2026 to improve medical call tasks.

AI Co., Ltd. announced its high-quality speech synthesis engine, AITalk Server, has been adopted for Dr.JOY's hospital-specific AI Phone communication service and its new Web Free Call feature released in April 2026. The AI Phone service answers hospital calls on behalf of humans, using AI to recognize and transcribe voice messages into text. AITalk Server provides the voice response when the system replies. The Web Free Call feature allows patients to connect directly to the AI Phone via a browser (using QR codes or links on hospital websites) over the internet, making calls free for both parties and reducing voice recognition errors by letting users input names and dates before calling. Dr.JOY selected AITalk Server for its high-quality speech synthesis, domestic track record, and flexibility to meet healthcare requirements. Founded in November 2013 and based in Minato, Tokyo, Dr.JOY is a medical DX company developing healthcare software and systems. AITalk Server is optimized for multi-tasking network services and integrates with generative AI streaming APIs.

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Source: PR TIMES
Category: business
Products / services: AITalk Server

Dr.JOY adopts AI Co.'s AITalk Server for its AI Phone & new Web Free Call features.

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