Online Medical Consultation Service 'Mite Ne Cold Doctor' and Le Ange Enter Comprehensive Business Partnership

Call Doctor Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Takehiro Goda; hereinafter referred to as "Call Doctor"), which operates the online medical consultation service "Mite Ne Cold Doctor," has entered into a comprehensive business partnership with Le Ange Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Koji Nosaka; hereinafter referred to as "Le Ange"), a company engaged in childcare support businesses such as babysitter services and nursery school operations.

Through this partnership, we aim to establish a system that facilitates the use of online medical consultations before utilizing Le Ange's sick child care services. We will also discuss and consider measures for responding to sudden changes in children's health during childcare and support measures for childcare workers.

Call Doctor aims to contribute to the creation of a sick child care system that provides greater peace of mind for both users and childcare workers through the provision of its online medical consultation service, "Mite Ne Cold Doctor."

Background of the Partnership

With the increase in dual-income households, the demand for "sick child care" services, which can be used when children suddenly develop a fever or feel unwell, has been growing year by year. However, there are many challenges that need to be addressed for both users and childcare workers, such as the burden of pre-use medical examinations and responding to changes in health during childcare.

Call Doctor has been working to create an environment where medical access is easier, regardless of time or location, through its 24/7 online medical consultation service "Mite Ne Cold Doctor," including during nighttime, holidays, and when going out is difficult.

Through this comprehensive business partnership with Le Ange, a provider of sick child care services, we will promote collaboration in medical access within childcare settings, including pre-use consultations for sick child care, utilization of online medical consultations for sudden health changes during childcare, and health management support for childcare workers.

Main Initiatives in This Partnership

1. Utilization of Online Medical Consultations for Pre-Use Sick Child Care

By establishing a system that allows for the prior use of online medical consultations when using sick child care services, we aim to create a system where users can easily consult online when needed. Streamlining the flow from reservation to drop-off will reduce the burden and improve convenience for users.

2. Introduction of Online Medical Consultations for Employee Benefits for Childcare Workers

To support the health management of childcare workers, we will introduce employee benefits that partially subsidize consultation fees when they feel unwell. By making it easier to use online medical consultations, we aim to reduce anxiety among childcare workers and create a supportive working environment.

3. Establishment of an Online Medical Consultation System to Respond to Sudden Health Changes During Care

We aim to establish a system that can utilize online medical consultations when changes in a child's health are observed during childcare. By facilitating smoother collaboration with medical professionals, we aim to ensure the safety of children and provide peace of mind to users.

4. Implementation of Training for Sitters to Improve Expertise

To enhance the response capabilities required in the field of sick child care, we will conduct specialized seminars for childcare workers. By providing opportunities to share the latest knowledge and response methods, we aim to improve the quality of childcare and the overall reliability of the service.

We also aim to strengthen the system that supports childcare settings from a medical perspective through collaboration with Le Ange, including the establishment of a consultation desk exclusively for on-site staff.

Service Overview

【About the Online Medical Consultation Service "Mite Ne Cold Doctor"】

This is a 24/7 online medical consultation service. Through the video call function of a smartphone app, we provide a system that allows for non-face-to-face completion of the entire process from application to doctor's consultation. Various health insurance and medical certificates are applicable, and consultations can be received at the same cost as in-person consultations. After the consultation, a prescription is issued at the doctor's discretion, and it can be received at a nearby pharmacy or delivered to your home within the target area. It is characterized by its accessibility to medical care anytime, anywhere, including during nighttime, holidays, and when going out is difficult.

【About "Le Ange Sick Child Care"】

This is a service where a babysitter provides one-on-one childcare at home for children who cannot attend kindergarten or school due to illness. Since a sick child sitter visits your home, it can reduce the burden on the child from going out, and it is also expected to reduce the risk of cross-infection that can be a concern in facility-based childcare where multiple children are cared for simultaneously. Some municipalities have sick child care facilities attached to medical institutions, but these may be difficult to use depending on the distance from home, and this service can be utilized in such situations.

【Company Profile of Call Doctor Inc.】

Representative: Takehiro Goda, President and CEO

Location: MO Building 5F, 3-14-15 Higashi, Shibuya-ku, Tokyo 150-0011

Business Activities: Operation of the online medical consultation service "Mite Ne Cold Doctor"

URL: https://calldoctor.co.jp/

【Company Profile of Le Ange Inc.】

Representative: Koji Nosaka, President and CEO

Location: Ichigo Minami-Aoyama Bldg 6F, 1-10 Minami-Aoyama, Shibuya-ku, Tokyo 150-0036

Business Activities: Babysitter services, nursery school operations, and other childcare support businesses

URL: https://www.leange.co.jp/

Saving children and parents alike. The online medical consultation app for families, "Mite Ne Cold Doctor."

"Mite Ne Cold Doctor," an online medical consultation app supervised by doctors, offers a 24/7 online medical consultation service where you can receive a doctor's consultation via video call.

There is no system fee. Health insurance and medical certificates are applicable, allowing you to receive online consultations at the same cost as in-person visits.

Features of Mite Ne Cold Doctor:

- Available 24/7, with consultations possible in as little as 5 minutes - No system usage fees - Health insurance and medical certificates applicable

Medication can be picked up at a nearby pharmacy, or delivered nationwide (excluding remote islands), with same-day delivery available in some areas.

Issuance of medical certificates and return-to-school permits required for kindergarten/school is also possible.

We support families' concerns about illness and hospital visits, such as wanting to see a doctor at night or on holidays, children getting fussy during long waits at the hospital, or not having time to go to the hospital for medication.

Introduction to Mite Ne Cold Doctor [Online Medical Consultation]

https://calldoctor.jp/news/article/50/

Download URLs

[iOS] https://apps.apple.com/jp/app/id1516410571

[Android] https://play.google.com/store/apps/details?id=jp.co.calldoctor.app

The online medical consultation app for families, "Mite Ne Cold Doctor."

Company Overview

Company Name: Call Doctor Inc.

Headquarters: MO Building 5F, 3-14-15 Higashi, Shibuya-ku, Tokyo

Representative: Takehiro Goda

Business Activities: Operation of the online medical consultation service "Mite Ne Cold Doctor"

URL: https://calldoctor.co.jp/

"Mite Ne Cold Doctor" is a trademark of Call Doctor Inc. and MIXI, Inc.

【Contact Information for Inquiries】 Call Doctor Inc. Public Relations [email protected]