Centralized Remote Control for All Laundromat Machines, Regardless of Brand or Year!

Device Agency Co., Ltd. (based in Nishi-ku, Osaka) announced on May 21 that it has begun development of a new feature for its dedicated laundromat cashless system, 'AdvaNceD IoT Cashless for Laundromats.'

This feature enables remote operation of installed washing machines and dryers regardless of the manufacturer or production year. This facilitates remote control for older models that lack built-in remote capabilities and unifies management systems that were previously fragmented by manufacturer.

### Industry Issue: Fragmented Structures Premised on Manufacturer-Proprietary Systems

In an independent survey conducted by the company in May 2026 covering remote management systems for laundromats in Japan, it was found that remote control functions for the equipment itself (e.g., restarting, starting/stopping/resuming operation, resetting errors, skipping processes, unlocking doors) were limited to systems provided directly by the equipment manufacturers.

Meanwhile, within the scope of this survey, no third-party, retrofit-style systems (including those specialized in payment or operational visualization) were found to offer remote control capabilities for the equipment.

Consequently, for store owners to remotely control machines from multiple manufacturers, they must introduce proprietary remote-enabled equipment from each manufacturer and subscribe to their individual management services. This results in several operational burdens:

- Monthly fees are incurred per manufacturer, increasing running costs as the number of models grows. - Management screens are fragmented by manufacturer, preventing a unified view of operational status and sales. - Older models that lack proprietary remote-enabled hardware remain excluded from remote control.

To resolve these industry issues, the company has begun development of this remote control function.

### Expanding 'AdvaNceD IoT Cashless for Laundromats' with Remote Control

Since May 2022, the company has provided 'AdvaNceD IoT Cashless for Laundromats,' which enables unmanned cashless payments by simply retrofitting an IoT terminal to existing washing machines and dryers. On May 21, 2026, the company began developing a new remote control function for this service.

This function enables retrofitting remote control for installed machines regardless of manufacturer or vintage. It is expected to allow store owners to remotely operate all machines in their store across different manufacturers from the 'AdvaNceD IoT' dashboard, without contracting with proprietary management systems.

### Benefits of the New 'Remote Equipment Control' Feature

With the addition of this feature, store owners will be able to manage all equipment in the store centrally from the 'AdvaNceD IoT' management screen, without being tied to manufacturer or model year.

Specific benefits include:

- **Retrofit Support for Older Models**: Remote control can be added even to older machines that do not have proprietary remote-capable hardware. - **Simultaneous Implementation**: Because remote functions can be introduced during the installation of existing IoT terminals, no large-scale additional construction is required. - **Unified Management System**: Management screens previously separated by manufacturer are integrated into the 'Cashless for Laundromats' platform, allowing operational status, sales, and remote control from a single screen. - **Reduced Monthly Fees**: Eliminates the need to subscribe individually to multiple manufacturers' remote management services, leading to lower running costs.

### Future Outlook

For inquiries regarding the product, this function, advance implementation consultations, or media interviews, please contact the company below. Details regarding specifications, compatible models, release dates, and pricing will be announced as they are decided.

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