FinchJapan Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; CEO: Hirotsugu Takahashi; hereinafter referred to as FinchJapan), which supports the pioneering of business frontiers, is pleased to announce the official launch of "FinchOne," an integrated AI platform that evolves individual AI utilization into the competitive strength of the entire organization. As its first solution, they have also launched "FinchSales," which automates sales activities from end to end.

https://finchone.net/

Background: From Individual "Brainstorming" to Organizational "Value Creation"

With the rapid spread of generative AI, operational efficiency at the individual level has advanced significantly. However, many companies remain stuck in "individual efficiency (Lv.1-2)," such as document creation, searching, and brainstorming, and failing to reach "Lv.4-5 AI-native BPR (Business Process Reengineering)," which transforms business models by utilizing AI across the entire organization. This remains a major challenge.

FinchJapan has categorized the reasons for being unable to escape this "AI utilization plateau" into three points:

1. AI utilization skills are not high: Low internal AI literacy prevents elevating individual use (like brainstorming) to advanced organizational use.

2. Inability to delegate work to AI: Companies have not designed ways to delegate tasks to AI tailored to their unique sales processes.

3. Inability to determine role division between humans and AI: Lack of expertise in designing BPR predicated on the optimal division of roles between AI and humans.

To solve these challenges, FinchJapan has developed "FinchOne," a comprehensive platform that integrates strategy, processes, and human resources to embed AI as an organizational weapon. As the first step, they have started offering "FinchSales," which integrally automates sales activities.

What is "FinchOne": An Integrated Platform for Embedding AI into Organizations

"FinchOne" is a comprehensive AI platform for strategy, processes, and human resources that upgrades AI utilization from "individual proficiency" to "organizational proficiency." It is not just a tool introduction; it accompanies you in redesigning business processes (BPR) predicated on AI and creating business value.

3 Core Services Supporting FinchOne

FinchSales Sales AI Multiple AI agents collaborate to seamlessly automate sales activities from lead generation to securing business meetings.

FinchPersonas Marketing AI Supports target customer persona analysis and the optimization and automation of marketing measures.

FinchProjects Project AI Enhances PMO functions using AI. Upgrades progress management, document generation, and task distribution.

We will continue to add functions and proceed with the development of AI agents that meet customer needs.

Overview of "FinchSales": Sales Automation via A2A Architecture

The greatest feature of "FinchSales" is its "A2A (Agent to Agent) Architecture," where three specialized AI agents collaborate with each other to execute sales activities on behalf of humans. While each agent has independent expertise, they collaborate seamlessly to automate the entire sales process, which previously relied on manual labor.

Roles of the 3 AI Agents

1. Lead Generation Agent Collects massive amounts of data daily from public information, job postings, etc., and automatically generates target company lists. It automatically filters based on set conditions to identify optimal leads.

2. Research Agent Collects and analyzes contact information, industry information, and needs for each company, and automatically determines the priority of contacts. By learning the company's "winning patterns," it selects targets with the highest probability of receiving an order.

3. Email Sending Agent Automatically generates personalized text for each company and executes individual delivery. It visualizes reply status in real-time and also handles automatic follow-ups based on the response.

These three agents proceed with business while conversing naturally with employees as "AI Mr./Ms. XX" on Slack. Sales representatives can check progress and give instructions just like chatting, enabling immediate introduction and operation without requiring special AI training. The system continues to run autonomously, creating an environment where sales representatives can concentrate on proposing and negotiating with customers.

The Entire Process of Sales BPR Realized by "FinchSales"

"FinchSales" breaks down the conventional sales flow into four phases: "Lead Generation," "Optimization," "Company Contact," and "Proposal/Contract," and AI agents automatically process each phase.

Phase 1 [Lead Generation] 100,000 cases Automatic data collection and list generation of 100,000 cases daily.

Phase 2 [Optimization] 16,000 cases Conditions...

FACT BOX

  • Source: PR TIMES
  • Category: New Product
  • Organizations: Slack
  • Products / services: FinchOne / FinchSales