Where are the clinics using Nest Shinryo located?

It is currently used in over 50 medical institutions across Japan, covering internal medicine, pediatrics, ENT, and dermatology.

What happens if a patient does not use LINE?

While the system is LINE-centric, it is designed to allow answers via standard web browsers for broad compatibility.

What is the primary motivation for adopting this system?

Most clinics adopt it to reduce manual data entry from paper forms, avoid crowding at reception, and improve the quality of care by reviewing patient data in advance.

Botlogy's LINE-based Medical Support System 'Nest Shinryo' Surpasses 50 Medical Institutions for Web Interview Feature

Published May 19, 2026 12:10 AM ・ Updated Jun 2, 2026 1:04 PM ・ 5 min read ・ Source: PR TIMES

Botlogy Inc. announced that its LINE-integrated clinical support system, 'Nest Shinryo,' has reached a milestone of 50 medical institutions using its web interview feature. The system allows patients to provide symptom and medical history details via their smartphones before visiting, streamlining clinic workflows and reducing waiting times.

Botlogy Inc. (Headquarters: Kyoto; CEO: Yutaro Suwaki) announced that its LINE-based clinical support system, 'Nest Shinryo,' has surpassed 50 medical institution users for its web interview feature.

The web interview feature allows patients to answer questionnaires via smartphone before their visit. This enables clinics to grasp symptoms, consultation details, medical history, and medication status in advance, facilitating preparation before the patient arrives.

Key features of Nest Shinryo include sending interview requests, reminders, and pre-visit instructions directly through LINE. This approach ensures high response rates from patients while reducing the administrative burden on clinics to transcribe paper forms into electronic records.

Botlogy aims to continue supporting clinics through Nest Shinryo by providing a seamless flow of booking, interviews, reminders, and follow-ups, contributing to operational efficiency and improved patient convenience.

### Background of Reaching 50 Institutions Clinics often spend significant time on paper-based reception tasks. Particularly for new patients, knowing symptoms and allergies in advance is crucial for preparation. However, paper forms involve risks of missing information and the heavy task of data entry into EMRs. Nest Shinryo addresses these issues by promoting pre-visit smartphone responses via LINE, a move that meets the growing need for integrated reception DX.

### Key Features of Nest Shinryo Web Interviews - **Smartphone Response:** Patients can answer from anywhere before their appointment. - **LINE Integration:** Automated invitations and reminders following a booking. - **Department-Specific Templates:** Customizable forms for internal medicine, pediatrics, dermatology, etc. - **Conditional Logic:** Questions change based on previous answers. - **Image Attachment:** Securely send photos of symptoms, insurance cards, or referral letters. - **Digital Consent:** Obtain necessary consents for treatments or online consultations pre-visit.

By connecting booking and interviews through LINE, clinics can reduce administrative friction and allow medical staff to focus more on patient care.

FACT BOX

Source: PR TIMES
Category: News

Botlogy's LINE-based Medical Support System 'Nest Shinryo' Surpasses 50 Medical Institutions for Web Interview Feature

⚡ Key Points

FACT BOX

Editorial & Verification Standards

FAQ

Cite this article — HOW TO CITE

AI CRAWLER ACTIVITY