Logistics Company Holds Participatory Training to Prepare Staff for Foreign Hiring

barca, a firm specializing in recruitment and retention support for foreign talent (based in Osaka, headed by CEO Ibuki Suemitsu), conducted an internal workshop at the 2026 management strategy presentation of Godo Service Haiso. The workshop was designed as a participatory program to help the staff recognize their own assumptions and awareness, rather than simply explaining policies.

Background: Challenges in Logistics and 'Psychological Hurdles' In the logistics industry, where aging workforces and the '2024 problem' are predicted to cause a 34% shortage in transport capacity by 2030, securing talent is critical. While Godo Service Haiso has intensified its recruitment efforts, the company faced psychological and practical hurdles regarding the hiring of foreign nationals due to a lack of concrete experience. This workshop was organized to cultivate the groundwork for welcoming them.

Approach: Verbalizing Assumptions and Experiential Learning Before diving into the topic of 'foreign hiring,' the workshop started by having participants verbalize their perceptions of the logistics industry and analyze the structural reasons why it is 'hard to develop people.' In the latter half, three international students participated to support communication. Through quizzes using 'Easy Japanese,' participants experienced how everyday ambiguous expressions can fail to convey intentions, prompting them to reflect on their own communication styles.

Outcomes and Future Outlook Post-training surveys showed that many participants developed a positive attitude, expressing a desire to 'learn more' and 'understand.' Godo Service Haiso CEO Hatsumi Hitani stated, 'Hiring foreign nationals is not just a solution for labor shortages, but organizational development itself, involving the creation of a diverse and flexible work environment.' She indicated that the company will continue to design ongoing dialogue and integration structures. barca will continue to support companies in realizing sustainable employment environments for both employers and foreign talent.