株式会社ENHANCE IT (Headquarters: Shibuya-ku, Tokyo; Representative Director: Ryusei Noguchi) has significantly reduced labor costs and doubled revenue by implementing a fully automated system for AI chatbot communication, payments, and contract operations in its sports car-specialized rental car business in Shibuya.

The company is now officially launching its 'Ultra-Practical AI Utilization Training for SMEs.' This program sets itself apart from standard IT training by sharing the field-tested, hands-on success strategies developed through its own operations. In conjunction, the company has started accepting applications for individual free consultations to propose automation ideas tailored to each company's business model.

Background: Overcoming the Inefficiencies of Real-World Store Management Despite being an IT firm, the company operates a real-world, ground-level business: a specialized sports car rental service. Initially, customer inquiries and reservation management were handled manually via Instagram chat. However, staff, including CEO Noguchi, were constantly exhausted by managing late-night messages, manual Google Calendar synchronization, deposit tracking, and rental contract execution. To eliminate the frustration of late-night manual responses that often failed to convert into sales, the company developed a seamless, fully automated system for reservation, payment, and contracting.

Dramatic Changes: Zero Face-to-Face Explanations and Revenue Growth While Sleeping Implementing this in-house AI automation transformed the business model: - Achieved 2x Revenue with 24/7 Immediate Response: By using AI to provide high-quality, multi-language responses via Instagram DM, customer conversion rates (CVR) surged. A system was established where reservations and payments are completed automatically, even while staff are asleep. - Fully Automated Contracts and Deposits: The system handles everything from calendar integration to post-payment deposit management and mandatory rental contract execution. This eliminated the need for routine administrative explanations at the store, enabling a fully unmanned operation. - Semi-Automated SNS Marketing: AI handles SEO for blogs and SNS content creation (image/video generation, scriptwriting). The company successfully grew a new account to 9,000 followers in 25 posts and another account to 100,000 followers in one month, establishing a cycle that automates both marketing and practical operations.

Expanding to Clients: Joyful Feedback on Efficiency Gains When this internally developed model was proposed to existing clients, it led to dramatic efficiency improvements. Owners reported that automating routine tasks freed up enough labor equivalent to one part-time employee, allowing them to redirect those resources to high-impact activities like SNS management and customer service improvement.

Comment from CEO Ryusei Noguchi: 'We don't need textbook-style, idealistic AI utilization. We provide the 'dirty-handed' automation know-how that is truly effective in the field, prioritizing sales and profits. Come for a casual free consultation. We will provide advice on exactly which parts of your business you can automate to free up a part-time employee's worth of time and double your revenue.'

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  • Source: PR TIMES
  • Category: New Product