etel Launches Nationwide Vacation Rental Management Service '&Host'

etel has officially launched '&Host', a comprehensive vacation rental management service available nationwide.

In recent years, interest in vacation rentals has grown as people seek to generate supplemental income from vacant rooms or underutilized properties. However, many owners find the operational workload—such as responding to guest inquiries, managing reservations, arranging cleaning, handlingトラブル, adjusting pricing, and managing reviews—to be overwhelming. Many owners eventually give up due to difficulties in balancing these tasks with their full-time jobs or because they lack the necessary support.

Vacation rental management services act as an extension of the owner, handling these operational tasks. By managing daily operations on behalf of the owner, these services enable them to earn rental income without compromising their daily lives or main occupations. The service provides end-to-end support, from pre-opening procedural assistance to post-opening operational improvements.

&Host was born from the founders' own experience as vacation rental owners. The service is core-designed around the perspective of 'what is truly necessary and what is not,' derived from their own struggles and successes in the field. Rather than confusing owners with excessive features or complex plans, &Host focuses on delivering carefully selected, field-tested support.

Support covers the entire process, from startup to continuous operational improvement. For those who do not know where to start, the service offers consultation on property selection, permit acquisition, listing creation, and photography coordination. Once operations begin, the service handles daily tasks such as guest messaging, reservation management, cleaning arrangements, and initial trouble response, in addition to revenue optimization through pricing analysis and review management.

&Host emphasizes flexibility, consulting on each owner's specific situation and challenges. A messaging-only plan is available starting at 20,000 JPY per month, making it an accessible option for those looking to simply reduce the burden of inquiries.

The support team consists of experienced vacation rental operators and active hosts themselves. This 'field-level' perspective ensures swift and accurate responses tailored to specific situations, moving beyond rigid, manual-based support.

The service covers the entire country, including regional areas beyond major cities. By accepting requests starting from a single room, &Host is available to a wide range of owners, from those just starting to those looking to improve existing operations.

Moving forward, &Host aims to be a partner that thinks alongside owners, delivering the support truly needed for vacation rental success.