About 80% Feel 'Financial Fatigue.' Impact of Information Overload on Decision-Making and Stagnant Actions Revealed

ABCash Technologies (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yugo Tsuji) has conducted a survey on 'financial fatigue' to understand the reality of stress associated with financial decision-making in the age of information overload.

The results reveal that approximately 80% of people feel fatigue or stress when collecting financial information. While access to financial information has become easier, especially via social media, the increase in information volume has led to a rise in decision load, with many stating they 'do not know what to believe' or 'cannot determine the right options for themselves.'

Additionally, regarding actions after collecting information, a significant portion showed tendencies toward decision stagnation, such as 'leaving decisions pending' or 'feeling satisfied just by researching.'

Financial Fatigue Survey: Summary

1. Approximately 80% (88.3%) experience 'financial fatigue': Psychological burden in collecting information. 2. 67.2% of financial information gathering is focused on social media. 3. Approximately 80% (80.1%) state there is 'too much information to choose from': Difficulty in selecting the right match. 4. More information leads to more 'anxiety and confusion': Uncertainty about what is correct. 5. 93.6% feel 'anxiety about self-judgment' based on social media/net info: Only 6.4% are confident in their judgment. 6. Over 40% experience 'decision stagnation' after gathering info: While more than half compare and consider before acting.

Financial Fatigue Survey: Results

### Approximately 80% (88.3%) experience 'financial fatigue' When asked if they feel stress or fatigue when collecting financial information, the majority responded 'strongly feel' (31.9%) or 'sometimes feel' (56.4%), reaching approximately 80% of the total. As information contact becomes daily, many feel this psychological burden.

### 67.2% of financial information gathering is focused on social media Many listed social media (Instagram, X, YouTube, etc.) as their main source of financial information, showing a trend toward personal-led information contact rather than traditional media or financial institutions.

### Approximately 80% (80.1%) state there is 'too much information to choose from' 80.1% said they 'do not know what fits them because there is too much information.' This suggests that beyond just volume, the difficulty of personalized selection is a driver of financial fatigue.

### More information leads to more 'anxiety and confusion' Regarding the impact of information overload, many replied 'do not know what is correct' (40.5%) or 'remain anxious about decisions' (35.3%), indicating that gathering info does not necessarily lead to clearer judgments.

### 93.6% feel 'anxiety about self-judgment' based on social media/net info 93.6% answered they have 'always feel lost' (31.9%) or 'feel slightly anxious' (45.1%) after acting on their own research. Only 6.4% feel confident in continuing their decisions, highlighting a lack of conviction in self-judgment.

### Over 40% experience 'decision stagnation' after gathering info While 51.2% 'take action after comparing and considering,' over 40% could not move to action, responding 'leaving decisions pending' (24.5%) or 'satisfied just by researching' (16.9%).

Conclusion This survey shows that it is not just the volume of information but the 'difficulty of selecting appropriate information' that leads to psychological burden and stagnant decision-making.

Especially in the social media era, the ability to organize diverse information and make personalized decisions is becoming more important than merely obtaining information. As research does not always lead to action, building environments to organize and judge suitable options is increasingly necessary.