[Online Seminar] Making record-keeping easier. Transforming municipal phone and counter services with AI voice recognition [Held on June 4 (Thu)]

On June 4, 2026 (Thursday), Advanced Media, Inc. will hold an online seminar titled 'Making record-keeping easier. Transforming municipal phone and counter services with AI voice recognition.' AI is changing the 'subtle hardships' of the workplace. We are entering an era where AI supports the listening, summarizing, and recording of consultation content at municipal counters in real-time. Furthermore, voice x AI is highly effective against customer harassment, which is becoming a serious issue in local governments. We will answer the question 'Is AI really usable in the field?' by introducing specific use cases for both municipal phone counters and general counters. Part 1 will cover reducing the burden through visualization and transcription of calls, and Part 2 will introduce the latest cases of customer harassment countermeasures and counter DX.