What is the content of the site published by Broad WiMAX?

The site publishes satisfaction ratings and actual user reviews based on survey results from users who have been using the service for less than one month, focusing on aspects such as ease of procedure, data capacity, and communication speed.

What is the scale of Broad WiMAX's survey?

As of February 2026, the survey was conducted among Broad WiMAX users who had been using the service for less than one month, and received over 200 valid responses.

Which aspects of Broad WiMAX are rated the highest?

The highest-rated aspect is the ease of procedure (63.29%), followed by data capacity (53.59%) and communication speed (50.21%).

What are the communication features of Broad WiMAX?

Broad WiMAX supports WiMAX +5G, offering downlink speeds of up to 4.2Gbps, and provides stable communication with multiple connections including 5G, 4G LTE, and WiMAX 2+.

What is the purpose of this initiative?

The purpose is to reduce user anxiety and improve service quality by visualizing key points of concern during service selection through actual user feedback.

【Broad WiMAX】Broad WiMAX Launches Site Visualizing Real User Feedback

Published May 26, 2026 9:00 PM ・ Updated Jun 14, 2026 7:23 AM ・ 5 min read ・ Source: PR TIMES

Link Life Inc. has launched a specialized website for its mobile Wi-Fi service, "Broad WiMAX," visualizing user satisfaction and reviews based on surveys of customers within their first month of service.

Link Life Inc. (Representative Director: Akihiro Oda, Head Office: Shinagawa, Tokyo), a group company of ALL CONNECT Inc. (Representative Director: Kota Iwai, Head Office: Fukui City, Fukui), has released a new website for its "Broad WiMAX" service that visualizes real evaluations and feedback from customers.

Based on surveys conducted among users within their first month of starting the service, the site translates user evaluations into numerical metrics and publishes actual customer testimonials. This allows potential customers to verify key service points through the voices of current users. Website URL: https://wimax-broad.jp/reviews

About the Site The site features two main sections: "Satisfaction at a Glance" (numerical metrics) and "Customer Reviews & Feedback."

"Satisfaction at a Glance" uses survey results from users in their first month to provide numerical rankings for categories like "ease of application," "data capacity," and "connection speed."

"Customer Reviews & Feedback" publishes direct comments from users, providing a more concrete understanding of actual service usage.

Survey Summary Target: Broad WiMAX users within 1 month of service start. Period: February 2026. Valid responses: Over 200. Methodology: Self-conducted survey; based on an 11-point scale (0-10), reporting the percentage of those who scored 7 or higher.

Highly Rated Categories [Ease of Application: 63.29%] Praised for its web-based application flow, no-construction requirement, and LINE support system.

[Data Capacity Evaluation: 53.59%] Supported for its virtually unlimited monthly data allowance.

[Communication Speed Evaluation: 50.21%] Valued for its high-speed connectivity up to 4.2 Gbps and stability across multiple network lines.

Other Categories [Brand Appeal: 42.62%] The company acknowledges room for improvement and intends to communicate service values more effectively.

[Recommendation Intent: 38.40%] Commitment to improving customer experience (CX) to boost user recommendations.

[Clarity of Application Explanations: 37.13%] Focusing on improving information design, explanations, and operator support.

[Website Ease of Use: 33.33%] Continuing efforts to improve website usability.

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Source: PR TIMES
Category: News
Products / services: Broad WiMAX

【Broad WiMAX】Broad WiMAX Launches Site Visualizing Real User Feedback

⚡ Key Points

About the Site The site features two main sections: "Satisfaction at a Glance" (numerical metrics) and "Customer Reviews & Feedback."

Survey Summary Target: Broad WiMAX users within 1 month of service start. Period: February 2026. Valid responses: Over 200. Methodology: Self-conducted survey; based on an 11-point scale (0-10), reporting the percentage of those who scored 7 or higher.

Highly Rated Categories [Ease of Application: 63.29%] Praised for its web-based application flow, no-construction requirement, and LINE support system.

Other Categories [Brand Appeal: 42.62%] The company acknowledges room for improvement and intends to communicate service values more effectively.

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