What are the main reasons why restaurants struggle to manage their store apps?

Due to labor shortages, staff often lack the time to encourage customer sign-ups during service or to handle daily information updates, creating significant operational barriers.

What support is needed for successful app adoption?

Beyond just providing software, successful adoption requires practical support such as promotional planning, in-store signage, and staff training manuals that can be immediately applied in daily operations.

What is the key feature of AllToday's services?

AllToday provides integrated solutions for restaurants, covering everything from promotion and member management to point systems and targeted coupon delivery to boost repeat customers.

[Store App Adoption in the Restaurant Industry] Nearly 40% Struggle with 'Registration Guidance' and 'Content Updates'! What Are the Operational Hurdles Beyond Implementation?

Published May 19, 2026 8:00 PM ・ Updated Jun 14, 2026 6:43 AM ・ 2 min read ・ Source: PR TIMES

A survey by AllToday reveals that nearly 40% of restaurant operators face challenges in guiding customers to register and managing app updates, highlighting the critical need for operational support.

AllToday Inc. conducted a survey on 'Operational Hurdles in Store App Adoption' targeting restaurant operators.

When asked about the current hurdles to achieving ideal store operations, 'initial and monthly costs' was the top answer at 40.6%. However, 'guiding customers to register for the app' (38.3%) and 'time for daily配信/updates' (36.7%) followed closely behind.

This highlights a reality where, in environments already struggling with labor shortages, system implementation is adding to staff workloads.

Furthermore, regarding the support needed to encourage app installation, respondents identified 'ideas for download benefits/coupons' (38.7%), 'provision of in-store signage, posters, and flyers' (35.5%), and 'staff manuals for customer engagement' (34.7%) as the most desired forms of assistance.

AllToday emphasizes that beyond just system implementation, creating a framework that integrates into store operations and maintaining a support system are essential for success.

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Source: PR TIMES
Category: Survey

[Store App Adoption in the Restaurant Industry] Nearly 40% Struggle with 'Registration Guidance' and 'Content Updates'! What Are the Operational Hurdles Beyond Implementation?

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