Iwata City, Shizuoka Prefecture Signs Partnership Agreement with And-Dot to Streamline Document Review with Generative AI

Iwata City and And-Dot Sign Partnership Agreement

And-Dot Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yuta Ibaraki), which develops the AX Produce business, has signed a 'Collaboration Agreement on Streamlining Document Review Tasks Using Generative AI' with Iwata City, Shizuoka Prefecture.

This agreement aims to further accelerate the DX promotion set forth by Iwata City by jointly conducting proof-of-concept experiments specializing in 'document review,' which is considered the most time-consuming task in administrative work. Moving beyond mere tool provision, the goal is to achieve social implementation that serves as a model for municipalities nationwide from the perspective of 'AX (AI Transformation),' which redefines field business processes.

What is the AX Produce Business?

The AX Produce business is a comprehensive service that helps companies realize ideal business reforms using AI (AX = AI Transformation). It is an all-inclusive service that goes beyond providing AI tools; it rebuilds a company’s business model with AI at the core, creating sustainable competitive advantages. Based on deep interviews regarding management challenges and onsite work processes, they provide end-to-end support, from the selection of optimal AI technology to implementation and organizational culture integration/training.

Background: Toward a More Advanced Practical Implementation Phase Based on the 'Iwata City DX Promotion Plan'

Iwata City has set forth the 'Iwata City DX Promotion Plan' and is continuously advancing forward-looking initiatives to use digital technology to improve citizens' lives and streamline administrative operations. While generative AI is already being used for automatic meeting summarization and supporting document creation, the utilization of 'work-specialized AI' deeply integrated into practical tasks has become essential for achieving further results.

Administrative sites are faced with a massive amount of paperwork every day. Among these, document verification and review are a huge burden because each item must be carefully examined visually. To resolve these onsite challenges, Iwata City decided to introduce generative AI to document review tasks.

Through this partnership agreement with And-Dot, which has supported AI promotion for over 250 municipalities, the city has set out to advance the practical implementation of AI by leveraging the flexible proposals and technical capabilities unique to a startup.

Overview of the Collaboration Agreement: Jointly Promoting AX Proof-of-Concept Experiments in Iwata City

Under this agreement, both parties will proceed with the following initiatives:

- Support AI agents for review tasks (various application forms, settlement tasks, budget, etc.) - Cultivation of in-house talent for the purpose of AI utilization - Quality improvement of citizen services using AI

Furthermore, as a future partnership, both parties confirmed at the signing ceremony that they would build a collaborative framework with a view toward joint implementation with other municipalities facing similar challenges.

Future Prospects: Using Iwata City's Initiatives as a Model Case for Municipal DX Nationwide

### Comment from And-Dot Representative (Yuta Ibaraki, Representative Director) 'In this partnership, we aim for efficiency that reaches the core of administrative practice through proof-of-concept experiments, such as advancing document review tasks, rather than just providing AI tools. Our mission is to build an environment where citizens can enjoy more convenient and accurate administrative services without even being aware of it. Together with Iwata City, we will accelerate the social implementation of 'work-specialized AI' that frontline staff can truly feel the effects of, and create results that will lead DX for municipalities across the country.'

### Comment from Iwata City Mayor (Hiroaki Kusachi, Mayor) 'The introduction of generative AI has the potential to fundamentally change the way administrative work is done. I am convinced that by staff who handle vast amounts of clerical work every day mastering AI, it will not only speed up operations but also lead to the realization of administrative services that are truly valuable to citizens. Through this partnership, we will flexibly incorporate And-Dot's knowledge and build a new standard for AI utilization, such that Iwata City can become a model for municipalities across the country.'

Starting with this agreement, And-Dot and Iwata City will continue to deepen their collaboration while considering the progress and results of the proof-of-concept experiments. Both parties are also looking into joint implementation with other municipalities facing similar issues and aim to widely return the knowledge gained from these efforts to streamline municipal operations.