BeTheHERO's RPO Service Enables Clarks Japan to Reduce Workload and Achieve Hiring Goals

BeTheHERO LLC, a recruitment process outsourcing (RPO) service provider, has published a case study interview with Clarks Japan Co., Ltd., the Japanese subsidiary of the British shoe brand "Clarks."

Challenge: With the rapid expansion of its retail business, Clarks Japan faced increased workload in recruiting a sufficient number of "highly sensitive personnel" who matched the brand. In-house resources were stretched thin, from building a candidate pool to maintaining selection speed.

Solution: BeTheHERO took over practical tasks such as refining job postings, sending scout messages, and scheduling interviews. This was more than just administrative support; it was a proactive recruitment effort driven by a professional understanding of the brand.

Results: 1. Hiring Success: Achieved multiple hires, primarily for sales staff, in a short period after implementation. 2. Workload Reduction: Reduced HR's administrative burden by 40 hours per month. 3. Added Value: Created an environment where HR could focus 100% on the most critical decision-making process: the interview.

Mr./Ms. Koizumi of Clarks Japan commented on the value, stating, "Because it was 'outsourcing (RPO)' by professionals, not just hiring a recruitment assistant, there was a sense of security in knowing they would act proactively without needing instructions."