What is the name of the smartphone app launched by Chugoku Bank for deposit and return operations?

The smartphone app launched by Chugoku Bank is called 'Juju Navi'.

Which company supported Chugoku Bank in developing the Juju Navi application?

Intec supported Chugoku Bank in developing the Juju Navi application.

What is the purpose of Chugoku Bank's Juju Navi app launched under Chugin DX Strategy?

Juju Navi digitizes deposit and return operations for items like cash and bankbooks.

Can Chugoku Bank's Juju Navi app be used outside of bank branches for transactions?

Yes, Juju Navi enables secure transactions both inside branches and off-site.

What types of items can be processed using the Juju Navi app by Chugoku Bank?

Juju Navi processes items such as cash and bankbooks for deposit and return operations.

Chugoku Bank Launches Smartphone App 'Juju Navi' for Deposit and Return Operations

Published May 22, 2026 8:10 PM ・ Updated Jun 14, 2026 2:22 PM ・ 4 min read ・ Source: PR TIMES

As part of its 'Chugin DX Strategy,' Chugoku Bank has launched 'Juju Navi,' a new smartphone application to digitize deposit and return operations for items such as cash and bankbooks. Developed with the support of Intec, the app enables rapid and secure transactions both inside branches and off-site.

Overview Chugoku Bank (Okayama City; President: Sadanori Kato) has announced the implementation and launch of a smartphone version of its 'Deposit Item Management System' (internally called 'Juju Navi'). This initiative is part of the bank's medium-term management plan and 'Chugin DX Strategy,' developed with support from Intec, to streamline the process of accepting and returning items like cash and bankbooks from customers.

Background and Purpose The bank has been promoting 'business smartification' through digital technology. As field outreach activities have diversified, bank staff are interacting with customers off-site more frequently. The bank faced the challenge of balancing 'strict management' with 'speedy response' regardless of location. This system aims to solve these issues, improving both customer convenience and operational reliability.

Features of 'Juju Navi' The app features a simple design focused specifically on 'accepting' and 'returning' functions, aiming to improve administrative efficiency and accuracy in the field.

- Improved speed via off-site instant launch: Transactions can be completed quickly during customer visits, reducing waiting times. - Intuitive operation to prevent errors: A user-friendly screen design minimizes administrative mistakes. - Reliable audit trail management: Accurately records the date, time, and location of transactions, providing greater peace of mind. - Real-time data integration: Information is reflected in real-time within existing systems managed on PCs and tablets, preventing data discrepancies.

Future Outlook The bank will continue to promote business transformation using digital technology. It aims to develop an environment where staff can focus more on high-value conversations with customers, thereby further improving its financial services.

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Source: PR TIMES
Category: New Product

Chugoku Bank Launches Smartphone App 'Juju Navi' for Deposit and Return Operations

⚡ Key Points

Features of 'Juju Navi' The app features a simple design focused specifically on 'accepting' and 'returning' functions, aiming to improve administrative efficiency and accuracy in the field.

Future Outlook The bank will continue to promote business transformation using digital technology. It aims to develop an environment where staff can focus more on high-value conversations with customers, thereby further improving its financial services.

FACT BOX

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