Kuo-Kuang Motor Transport System Failure Affects Online Booking; Restoration Expected by End of June

Kuo-Kuang Motor Transport announced that its information system has experienced a failure, causing the suspension of online booking and ticket sales via its Line OA system. The disruption is estimated to affect 80,000 passengers. The company stated it is working to complete system maintenance by the end of June and apologized for the inconvenience. Passengers are advised to purchase tickets at station counters, convenience stores (FamilyMart, 7-Eleven, Hi-Life), or via the Taipei Bus Station app. The company explained that the issue arose during a server room relocation and network architecture adjustment in response to a scheduled power outage for maintenance during Labor Day. The system requires time for repairs and adjustments to ensure greater stability in the future. According to Kuo-Kuang's statistics, the company serves about 2 million passengers per month. Since most passengers still purchase tickets at counters, the online booking suspension affects only about 4% of total ridership.