Councilor Criticizes AI Tourism Chatbot as 'Difficult to Use'; Hualien County Government Promises Improvements

Hualien County Government spent NT$7 million to build the AI tourism assistant 'Zhu-Li Jiu-Jiu,' but after testing, a councilor described it as 'very difficult to use' due to irrelevant answers. KMT Councilor Hsu Tzu-fang questioned the effectiveness of the system, noting that it provided incorrect information and had a limit on daily queries. She also questioned the high cost compared to market rates and the background of the winning bidder. Tourism Department Director Yu Ming-hsun responded that the system requires ongoing data accumulation and that the government will continue to improve it and integrate it with local tourism businesses.