Comix Inc. (Headquarters: Shibuya-ku, Tokyo, Representative Director: Akihiro Suzuki)'s "Generative AI Utilization Consulting and Support" is expanding its client base across various industries. In the past two weeks alone (mid to late June 2026), new support services have commenced in diverse sectors including housing, nursing care, accounting, sales promotion, advertising, and human resources. Concurrently, the AI human resource development service "Comix Academy" is also being enhanced.

Background and Challenges

The business application of generative AI is rapidly spreading from a few leading large corporations to small and medium-sized enterprises (SMEs) and growth companies across all industries. While AI adoption rates in large corporations exceed 50%, a survey indicates that adoption rates in SMEs remain in the low teens, raising concerns about an expanding adoption gap.

In the daily operations of SMEs, there are many voices saying, "I don't know where to start." They face structural challenges of being overwhelmed by routine tasks and document creation, leaving no time to acquire new technologies. Government surveys also highlight "lack of personnel to lead adoption" and "unclear specific utilization methods" as major barriers to AI implementation. Furthermore, the risk of knowledge loss due to the retirement of veteran employees is becoming apparent, making it urgent to break away from person-dependent workflow.

In this context, generative AI is evolving beyond simple chatbots to become a powerful "digital assistant" that can handle document processing, data entry, and record summarization, thereby compensating for labor shortages. Comix is capitalizing on this demand with its supportive consulting approach that emphasizes "creating a state where frontline employees can use it themselves."

Service Details

1) Launch of "Generative AI Utilization Consulting and Support" in Diverse Industries

In the past two weeks, generative AI utilization support has newly launched in various industries, including housing, nursing care, accounting, and sales promotion operations. Customization tailored to industry-specific terminology and business processes is provided to support the creation of AI assistants that can be immediately effective on the front lines. Additionally, consulting contracts are progressing with companies in the business planning sector, and efforts are underway to formulate AI utilization roadmaps aligned with management strategies.

- Identification of industry challenges and integration of AI into business workflows - Formulation of generative AI application areas (document creation, data entry, record summarization, etc.) - Cost reduction through shortened business hours and improved productivity - Building AI assistants utilizing internal knowledge - Measures for security and response accuracy (hallucinations)

2) Expansion of AI Human Resource Development Service "Comix Academy"

Inquiries for the AI human resource development service "Comix Academy" are also increasing, and the system of specialized instructors is being strengthened.

- AI proposes optimal curricula for each company from over 1,100 courses - Up to 75% subsidy applicable through the utilization of human resource development support subsidies - Supportive training aimed at enabling the frontline to operate autonomously

Inquiries for Generative AI Utilization Support can be made here.

Inquiries regarding this article can be made here.

Features and Strengths

- Frontline-driven design: Instead of theoretical concepts, application areas are identified along the actual operational flow of each industry. The most effective AI utilization methods are proposed after deeply understanding frontline challenges. - Organizational asset creation of frontline know-how: By referencing case examples of veteran responses and internal manuals, industry-specific answers are realized. The entire organization's capabilities are enhanced by having AI learn tacit knowledge that tends to be person-dependent. - Concrete measures for adoption barriers: Policies for security measures and the final human confirmation process (Human-in-the-loop) are presented. Support is also provided for building an environment to safely handle confidential and personal information. - Based on small-scale start: Risks are minimized by starting with pilot operations in specific departments and gradually expanding to the entire company. By accumulating reliable success experiences while keeping initial investment low, adoption within the company is promoted.

Target Users and Use Cases

Target Users

- Management / Facility Directors: Those who want to resolve labor shortages and improve operational efficiency simultaneously, and confirm return on investment early. - Frontline Managers: Those who want to improve the efficiency of tasks such as record-keeping, staff allocation, and customer support. - Administrative Departments: Those who want to establish security and usage rules and safely deploy AI to the frontline.

Example Use Cases

- Indirect tasks: Drafting customer support emails, automatic generation of monthly reports, creating meeting minutes. - Frontline tasks: Shift management, creation of hiring documents, automatic generation of manuals. - Organizational strength enhancement: Building a knowledge base systematizing veteran know-how, streamlining new employee training.

Future Outlook

Comix Inc. aims to contribute to accelerating the DX (Digital Transformation) of SMEs and growth companies by providing comprehensive support that includes operational design enabling frontline staff to continuously improve business processes and the human resource development to support it, rather than ending with just the "introduction" of generative AI tools.

By combining training tailored to industry characteristics (input) with consulting and hands-on support (practice), we will provide AI utilization support that ensures stable adoption.

We will continue to strive for service expansion and quality improvement so that more companies can benefit from generative AI, contributing to the strengthening of Japan's industrial competitiveness. First, through free consultations, we will listen to the unique challenges faced by each company and jointly draw up an optimal AI utilization roadmap.

Inquiries for Generative AI Utilization Support can be made here.

Inquiries regarding this article can be made here.

--- Comix Inc. Company Profile ---

Headquarters Address: Kondo Building 2F, 15-4 Maruyama-cho, Shibuya-ku, Tokyo

Representative: Representative Director Akihiro Suzuki

Established: September 2007

Business Activities: Generative AI utilization productivity improvement support, sales support for BtoB businesses, professional freelance talent introduction, etc.

Web: https://www.comix.co.jp/

Comix Academy: https://www.comix.co.jp/academy/

【Inquiries】

TEL: 03-5459-5394 MAIL: [email protected] Contact: Comix Inc., Naruse Adachi

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  • Source: PR TIMES
  • Category: サービス拡大