"ITANDI Rental Agency" Surpasses 20 Million Cumulative Users!

Itandi Inc., a real estate technology company dedicated to streamlining real estate transactions through technology, announces that its business support service for rental intermediaries, "ITANDI Rental Agency," has surpassed 20 million cumulative users as of July 2026.

◆ Overview

In July 2026, the cumulative number of end-users of "ITANDI Rental Agency" (formerly Nomad Cloud), a business support service for rental intermediaries provided by the company, surpassed 20 million.

Typically, in rental property searches, prospective tenants search for properties on real estate portal sites and submit inquiries for properties they like. After receiving these "inquiries" (such as inquiries, document requests, or viewing appointments), real estate rental brokerage firms (hereinafter "brokerage firms") carry out a series of tasks, including arranging store visits or viewings and continuing to propose additional properties (follow-up).

With "ITANDI Rental Agency," brokerage firms can respond immediately via automated replies to inquiries from prospective tenants made through real estate portal sites (※1) ("Instant Response to Vacancy Confirmation" function). This feature links to property data from "ITANDI BB," a real-time inter-agent real estate site registered by management companies, automating vacancy confirmation, viewing appointment scheduling, and preliminary cost estimates. Brokerage firms can complete the entire initial response workflow without human intervention, and prospective tenants can receive immediate responses to their inquiries even outside business hours (※2). Additionally, if a tenant does not proceed with the initially inquired property, the system can automatically continue to suggest alternative properties matching the tenant’s preferences.

Furthermore, "ITANDI Rental Agency" has continuously enhanced its features to improve usability, launching an AI-generated document option in August 2025 and a new property notification function matching tenant preferences in December 2025. As a result, it has achieved the No.1 adoption rate among brokerage firms for three consecutive years (※3).

The company aims to become a technological infrastructure provider supporting the real estate industry and its surrounding sectors, delivering safe and convenient services for all stakeholders in real estate and for tenants.

◆ Overview of "ITANDI Rental Agency"

A business support service for real estate rental brokerage firms. It includes various features essential for rental brokerage operations, such as automated email delivery of property information matching tenant preferences, customer relationship management (CRM) and sales management functions, communication via chat or LINE, and a dedicated tenant portal. The service contributes to improved operational efficiency and customer satisfaction. It has achieved the No.1 adoption rate among real estate brokerage firms for three consecutive years (※3) and is adopted by approximately 2,000 rental real estate brokerage stores nationwide (※4).

The "Instant Response to Vacancy Confirmation" function enables automated responses to property inquiries from prospective tenants via real estate portal sites (※1), automatically confirming vacancy status, scheduling viewing times, and providing preliminary cost estimates, allowing the initial response to be completed without human intervention (※2).

◆ Inquiries from Real Estate Companies Regarding This Service

https://service.itandi.co.jp/contacts/chukai

(※1) Some property portal sites are not supported.

(※2) This function is not available for properties not registered in the ITANDI BB property database. This is an optional feature. Related press release: https://www.itandi.co.jp/news_posts/853

(※3) Source: Leasing Management Consulting Co., Ltd., "How Will the Rental Housing Market Change in the Future? 2025 Trend Analysis" https://lmc-c.co.jp/__/download/68d4c52af4e4d5016680d76e/lmc-releace-20250227.pdf

(※4) As of October 2025

◆ Overview of Itandi Inc.

Itandi Inc. is a proptech company with the mission of "smoothing real estate transactions through technology," providing solutions to challenges in the real estate industry. Its core services have facilitated approximately 1.13 million electronic rental applications and 430,000 electronic contracts annually (＊1), achieving an annual reduction of approximately 12.92 million sheets of paper through digitization of rental applications, lease agreements, and related documents (＊2), thereby advancing digital transformation (DX) in the real estate industry.

(＊1) Period: April 1, 2025 – March 31, 2026

(＊2) Based on Itandi's internal standards. Period: April 1, 2025 – March 31, 2026. Calculated based on estimated paper reduction from companies using "ITANDI Rental Management."

Company Name: Itandi Inc.

Representative: Takashi Uematsu, President & CEO

URL: https://corp.itandi.co.jp/

Head Office: 42F, Sumitomo Fudosan Roppongi Grand Tower, 3-2-1 Roppongi, Minato-ku, Tokyo

Established: June 2012

Business Activities:

- Development and operation of inter-agent real estate platforms

- Development and operation of DX services for rental and sales brokerage operations

- Development and operation of real estate data services