WealthNavi Conducts Survey on Delegated Asset Management with 10,000 Participants

WealthNavi Inc. (Headquarters: Shinawa-ku, Tokyo, CEO: Kazuhisa Shibayama, hereinafter 'the Company'), which provides the domestic No.1 robo-advisor 'WealthNavi' in terms of managed assets and number of users (Note 1), conducted a survey on delegated asset management with approximately 10,000 users of 'WealthNavi' to commemorate the 10th anniversary of its service launch.

Survey Results Summary

1. 98.4% of respondents answered that they were glad they delegated asset management

2. About 60% of those who delegated were satisfied with the investment results, and about 50% felt a reduction in time burden

3. If the option to delegate had not been available, about 70% of respondents said they would have started later or not invested at all, indicating that delegation helped avoid missed opportunities

Survey Overview

Survey Organizer: WealthNavi Inc.

Survey Method: Internet survey

Survey Participants: Users of 'WealthNavi'

Valid Responses: 10,614

Survey Period: June 12-15, 2026

Barriers to Asset Management: 'Lack of Knowledge' and 'Product Selection'

When asked about the most difficult aspects before starting asset management, 'lack of knowledge' was the most common response at 37.9%, followed by 'too many options and not knowing what to choose' (22.7%) and 'fear of losing principal' (18.6%) (Note 2). The top three responses accounted for approximately 80% of all responses, indicating that lack of specialized knowledge, difficulty in product selection, and fear of losing principal are barriers to starting asset management.

'WealthNavi' is an asset management service that proposes the optimal asset management plan and automatically handles product trading, rebalancing, and the use of NISA (Note 3). The most common reason for choosing 'WealthNavi' was 'can delegate management' at 74.8%. This was followed by 'can start even without knowledge' (43.2%), 'can invest globally' (34.1%), and 'NISA can be used' (23.1%). It was found that 'WealthNavi' is evaluated for its automatic management and diversification functions, as well as being chosen as a means to utilize the NISA system.

'Delegation was a good choice' at 98% overwhelmingly

When asked if they thought delegating asset management was a good choice, 98.4% answered 'yes', indicating that delegated asset management is highly evaluated (Note 4).

Appreciating the benefits of delegation in investment results and reduced effort

When asked about the reasons why delegating was a good choice, the most common response was 'I think I get better results than if I were to choose and invest myself' at 60.2%. This was followed by 'the time spent thinking or worrying about asset management has decreased' (49.4%) and 'psychological anxiety about asset management has decreased' (33.0%), indicating that the burden of time and psychological stress has also been reduced (Note 5).

When asked about specific situations where respondents felt that delegating was a good choice, many mentioned investment results, such as 'I get better results than if I were to choose and invest myself'. Additionally, there were evaluations of the convenience of automation, such as 'I can use the time I would have spent thinking about investments for myself', and psychological comfort and peace of mind, such as 'I don't have to be happy or sad about stock market fluctuations'.

There were also responses highlighting the strength against market fluctuations, such as 'Even when the stock market is bad, I am less shocked because my assets are diversified', and the ease of use for beginners, such as 'The hurdle to start investing is low, and I was able to start investing at an early stage' (Note 6).

More than half said they would have delayed starting asset management if the option to delegate had not been available

When asked what they would have done if they had not had the option to delegate asset management like 'WealthNavi', 'it took time to choose an asset management method, so I started late' was the most common response at 53.9%, significantly higher than other options. Combined with 'I was not doing asset management (only savings)' at 18.0%, it can be said that delegation prevented missed opportunities for about 70% of respondents. On the other hand, there were also responses such as 'I can decide for myself, so there was no particular impact' (18.2%) (Note 7).

WealthNavi opens a special page for the 10th anniversary of service launch

WealthNavi has reached its 10th anniversary since its service launch in July 2016. To commemorate this, a special page has been opened. The special page introduces the journey of WealthNavi alongside events related to money in the world.

10th Anniversary Special Page: https://www.wealthnavi.com/10th-anniversary

WealthNavi will continue to improve its services and support a richer life for the working generation.

Note 1: Based on the 'Contract Asset Status (Latest Version) (as of March 31, 2026)' of the General Incorporated Association of Asset Management Business Association, comparing internet-only companies, Wealth Advisor survey (as of June 2026)

Note 2: Response to 'What did you find most difficult before starting asset management?' (Number of respondents: 10,164, rounded to the second decimal place)

Note 3: Response to 'Please tell us the reason why you chose WealthNavi' (Number of respondents: 10,164, rounded to the second decimal place)

Note 4: Response to 'Do you think it was a good choice to delegate asset management?' (Number of respondents: 10,164, rounded to the second decimal place)

Note 5: Response to 'Please tell us the reason why you think delegation was a good choice' (Number of respondents: 10,005, rounded to the second decimal place)

Note 6: Excerpted and edited from responses to 'If there is a specific situation where you felt that delegation was a good choice, please let us know'. This is based on individual investment experiences and does not imply or guarantee future investment results, etc.

Note 7: Response to 'If the option to delegate had not been available, what do you think you would have done?' (Number of respondents: 10,005, rounded to the second decimal place)

Main Features of Robo-Advisor 'WealthNavi'

1. Automating 'Long-Term, Accumulation, Diversification' Asset Management

WealthNavi automates the 'long-term, accumulation, diversification' asset management practiced by the world's wealthy and institutional investors using technology. Based on the theory proposed by Nobel Prize winners, we invest in approximately 12,000 stocks in about 50 countries worldwide through carefully selected ETFs (Exchange-Traded Funds). We automatically handle everything from asset allocation decisions to orders, accumulation, rebalancing, and tax optimization.

The asset management algorithm is published in a white paper and can be viewed by anyone on the homepage.

2. Services for Busy Working Generations

The main users of WealthNavi are working generations aged 20-50. By answering just five questions via smartphone or PC, we propose an investment plan tailored to each individual, and you can check your asset status anytime. Even busy working generations can easily manage their future assets during spare moments.

3. Supporting Comfortable Asset Management with Various Functions

WealthNavi offers various functions, including 'Delegated NISA', which allows asset management while utilizing the tax exemption benefits of NISA (Small Amount Investment Non-Taxable Account), 'Life Plan', which supports the achievement of asset management goals, and 'Mini Portfolio', which realizes the optimal portfolio even with small amounts.