C&R Provides Free Archive of 'Empathetic 1on1' Technique Seminar to Resolve Conflicts in Creative Workplaces

Archive of 'Empathetic 1on1' Seminar for Resolving Communication Friction in Creative Workplaces

Creek and River Co., Ltd. (C&R) is providing free access to the archive of an online seminar held in May, titled "I Want 'Empathy' More Than Logic: 1on1 Techniques to Open Creators' Minds," targeting individuals who want to enhance their communication skills.

### Background In creative workplaces, there are many situations where feelings and intentions are transmitted poorly, leading to friction in dialogue between supervisors, subordinates, and clients. Often, logical reasoning alone is insufficient. Middle-management roles, such as directors and team leaders, frequently face these communication gaps, making it a critical task to elicit members' genuine thoughts.

This seminar provides practical techniques for 'Empathetic 1on1' sessions, which help resolve the 'unspoken feelings' and 'mismatched dialogue' common in creative settings.

### Curriculum By learning empathetic dialogue skills based on counseling techniques, participants aim to enhance psychological safety and create an environment where members can speak freely. - Definition of 1on1 - Differentiation between counseling-style and coaching-style approaches - Improving the 'quality of relationships' as a foundation for trust - Four steps of active listening: - [1] Sounding board (Expression) - [2] Episode (Fact) - [3] Emotion (Empathy) - [4] Belief (Values) - Collection of common field scenarios

### Instructor Profile Tomokazu Mochizuki, SME Management Consultant Engaged in store operations and management for 20 years in the amusement industry, conducting over 700 1on1 meetings. Established 'CoreStep Partners' in December 2025. Specializes in enhancing psychological safety for creators and field staff.

### Corporate Service 'PEC-Sta' An online training service that packages over 550 archived webinars produced by C&R's 'PEC' educational department for corporate clients. It covers trends in IT, digital, and creative fields, supporting reskilling and educational training.