IILIVING Officially Releases "AI Reconciliation Assist Function" for Rental Management Cloud

IILIVING (Tokyo, Minato-ku, CEO: Yoshikazu Maeno, TSE Standard: 3796, hereinafter: IILIVING), which promotes DX in the real estate market with its vertical SaaS covering real estate operations and BPaaS (Note 1) promoting operational efficiency, announces that it has officially released the "AI Reconciliation Assist Function" that had been undergoing verification tests on the IILIVING Rental Management Cloud, and will sequentially provide the function.

This function uses generative AI to match deposit data with ledger data of lease contracts and infer correct reconciliation candidates, which are then automatically presented. Rent reconciliation operations, which have so far relied on visual inspection and manual work by staff, will be significantly streamlined through the use of generative AI.

IILIVING Rental Management Cloud "AI Reconciliation Assist Function" Officially Released

Background

For real estate management companies nationwide, rent deposit reconciliation is a core monthly operation, yet it has remained an area that has long been forced to rely on "visual confirmation" and "manual search."

The main reasons for this include variations in the names of remitters and contract holders (mix of Kanji, Katakana, Hiragana, differences in prefixes/suffixes for company names), remittances made under family names, and combined remittances for multiple units. Through the use of generative AI, IILIVING will accelerate solutions to these challenges.

This function uses generative AI to determine the following elements, which have traditionally depended on human judgment, and proposes reconciliation candidates:

Name Matching: Supports variations in names and abbreviations.

Amount Matching: AI considers combined amounts and fees.

Generative AI will present reconciliation candidates that could not be automatically captured before, allowing staff to complete reconciliation simply by confirming the presented candidates without having to search for them themselves.

Manual searches each time and judgments based on staff experience and intuition will no longer be necessary, leading to reduced overall reconciliation time and fewer errors.

Results Obtained from This Verification Test

Management companies in the Kanto, Tokai, Kansai, and Kyushu regions utilizing the IILIVING Rental Management Cloud participated in this verification test. As a result, all participating corporations found that there was room for further efficiency improvement in reconciliation operations through the AI Reconciliation Assist Function.

Specifically, the following results were obtained:

By utilizing the AI Reconciliation Assist Function, multiple management companies achieved a reconciliation matching rate of over 90%.

During the verification test, the operational time for reconciliation, which was previously performed manually by staff, was reduced by an average of 14.1%.

Generative AI proved effective not only for monthly bills that are easy to learn but also for initial reconciliations during new contract signings.

Leveraging the advantages of generative AI, which learns and improves its accuracy with use, further operational efficiency will be achieved in the future.

The Beginning of a Virtuous Cycle of "Getting Stronger with Use"

IILIVING aims to create a "core real estate operations system that gets stronger with use." The official release of the AI Reconciliation Assist Function is an important step towards its realization.

AI infers reconciliation candidates → Staff approve/correct → Results become learning data → Next inference accuracy improves → Staff's work becomes easier

Furthermore, IILIVING is currently working on realizing automatic inflow of deposit data through integration with bank APIs. In the future, the process from obtaining deposit data to completing reconciliation will be almost fully automated, creating a work environment where accounting staff can focus solely on judging exceptional cases. This will lead to the realization of complete operational automation in the future.

Future Development

IILIVING will continue to accelerate the integration of AI functions into its core business systems. We aim to realize a "core real estate operations system that gets stronger with use" by progressively promoting automation and AI implementation across all real estate management operations, not just reconciliation.

IILIVING's Security Measures

Our company continues to protect customer data "structurally" through the following three pillars:

1. Structural Separation

Our office (internal environment) and the data vault (SaaS environment) that manages customer data are completely separated, like "separate islands across the sea." Even if an office PC is infected with a virus, secondary infection is structurally blocked because the path to the SaaS environment is structurally severed.

2. Zero Trust (Note 2)

We have adopted a zero-trust architecture based on the premise of "trusting no one," and employ a model that verifies all internal access each time, akin to airport security checks. Multi-factor authentication (MFA) is thoroughly implemented, and strict identity verification is always performed.

3. Cloud Native (Note 3)

Unlike methods that use RDP (remote operation), we consistently adopt methods using browsers and API communication. Only limited instruction data is passed through, and mechanisms like drive sharing, which are major infection routes for viruses, do not exist, thus structurally eliminating risk.

In addition, IILIVING has obtained three international certifications: ISO/IEC 27001 (ISMS) for information security standards, ISO/IEC 27017 (ISMS-CLS) for cloud security standards, and ISO/IEC 20000 (ITSMS) for IT service management standards, and continues to operate them strictly.

IILIVING is not merely a software vendor but a strategic partner that prioritizes customer business continuity, and will continue to provide a "non-stop real estate operational foundation."

*1 BPaaS: Abbreviation for Business Process as a Service, which is outsourcing business processes on the cloud. *2 Zero Trust: A concept that abandons the traditional assumption of "safety within the internal network" and "suspects all access, verifying each time." *3 Cloud Native: A system designed and built from the ground up to operate in the cloud, rather than simply placing existing software in a cloud "location."

· IILIVING Rental Management Cloud https://www.es-service.net/service/management/

The rental management system "IILIVING Rental Management Cloud" is a cloud-based rental management service for management companies and owners.

It allows for integrated management of all rental management operations, including property management, lease contracts, and payment management. It completes management tasks traditionally done on paper or Excel within a single system, significantly improving the efficiency and accuracy of information provision to brokerage companies. As it is cloud-based, it can always provide functions and systems that comply with the latest legal revisions.

· IILIVING Company Profile https://www.e-seikatsu.info/

With the mission "Many good lives through technology and heart," IILIVING is a real estate tech company that provides cloud services for real estate operations and real estate platform services. It responds quickly and flexibly to legal revisions and IT advancements in the real estate market, promoting DX in the real estate market with a full lineup of SaaS covering real estate operations. IILIVING aims to realize its vision of "creating a social system where comfortable living circulates" with solutions tailored to companies related to the real estate market as well as areas throughout Japan.

IILIVING Inc.

Company Name: IILIVING Inc.

Location: Kowa Hiroo Bldg. 3F, 5-2-32 Minami-Azabu, Minato-ku, Tokyo

Established: January 21, 2000

Capital: 628,411,540 yen (as of the end of March 2026)

Business Activities: Development and provision of SaaS for the real estate market

[Inquiries Regarding This Matter]

IILIVING Inc. Marketing Department, Public Relations Division

TEL: 03-5423-7836 (Weekdays 9:00 AM - 6:00 PM) E-Mail: [email protected]