What is the 'AI eBASE' service?

It is an AI natural language search option that can be integrated with the existing product information database 'eBASEserver'. Users can access the required data by simply asking in natural language without specialized knowledge.

What are the benefits of implementing 'AI eBASE'?

It eliminates the need to understand database structures or have specialized knowledge, allowing real-time extraction of product information without departmental intermediaries. Additionally, it achieves high answer accuracy by using the company's proprietary private data as the foundation.

In what business scenarios is it useful?

It can be used when retail buyers select products, allowing them to immediately narrow down candidates and check allergen information by giving complex condition instructions in natural language to AI.

Why can higher accuracy be expected compared to general AI?

It leverages eBASE's normalized data and private database accumulated over 20 years, and the AI agent automatically executes appropriate API calls, enabling accurate understanding and proposals based on requirements.

Is it necessary to change the existing system configuration for implementation?

No. It can be added as a dedicated option while utilizing the existing database assets and system configuration as is.

eBASE Launches 'AI eBASE' to Streamline Product Data Search with AI

Published May 26, 2026 8:05 PM ・ Updated Jun 14, 2026 7:23 AM ・ 4 min read ・ Source: PR TIMES

eBASE has announced 'AI eBASE,' an option that adds natural language search capabilities to its 'eBASEserver' product database, which is used by over 1,000 companies.

eBASE Launches 'AI eBASE' Option for Integrated Product Information Databases

eBASE Co., Ltd. (Headquarters: Kita-ku, Osaka; President: Takao Iwata) has announced 'AI eBASE,' a new option for its 'eBASEserver' product information database, which serves over 220,000 users across 1,000 companies. By integrating advanced generative AI, the service allows users to access private data within the database using natural language.

### Challenges at the Workplace 'eBASEserver' stores vast amounts of product data across diverse industries including food, consumer goods, housing, and home appliances. Previously, utilizing this data required knowledge of database structures. This led to: - Information gaps between departments due to complex search conditions. - Delays caused by the need to request data from specialized teams. - Inefficiency in navigating excessive search results.

### Benefits of 'AI eBASE' 'AI eBASE' can be added as a dedicated option to existing environments, allowing companies to leverage existing assets with these benefits:

1. **No Technical Expertise Required**: Departments such as sales, planning, and management can search intuitively using natural language. 2. **Real-time Answers**: AI agents and MCP servers access information instantly without relying on specialized departments. 3. **High Reliability**: Uses proprietary normalized data as a foundation, achieving higher accuracy than generic AI.

### Solutions Approach - **Natural Language Interface**: Enables obtaining answers by simply asking questions. - **Autonomous Search by AI Agents**: Automatically executes appropriate API calls based on user intent. - **Linkage with Normalized Databases**: Utilizes over 20 years of reliable data.

For example, if a retail buyer asks about 'snack foods using domestic ingredients with reduced sugar,' the AI will suggest suitable products and navigate directly to the detail screen.

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Source: PR TIMES
Category: New Product
Products / services: eBASEserver / AI eBASE

eBASE Launches 'AI eBASE' to Streamline Product Data Search with AI

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eBASE Launches 'AI eBASE' Option for Integrated Product Information Databases

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