EM Systems and GoodCycle System Integrate Sales and Support Operations

EM Systems Co., Ltd. (Headquarters: Osaka City, Osaka Prefecture; President and CEO: Hiromasa Kuniyoshi), a provider of ICT system solutions to medical institutions and pharmacies nationwide, has integrated the sales and service operations of its 100% consolidated subsidiary, GoodCycle System Co., Ltd.—including its smart medication history system "GooCo" and other pharmacy support systems—into EM Systems effective July 1, 2026.

Through this integration, EM Systems will combine its strengths in "dispensing systems" with GoodCycle System's expertise in "medication history and pharmacy support systems." By delivering more seamless and user-friendly one-stop services, the company aims to help pharmacies across Japan address operational challenges and shift focus toward patient-centered "person-facing services."

Background of the Integration

The pharmacy industry is currently facing urgent demands to transition from transactional tasks to person-centered services, including the promotion of "designated pharmacists and pharmacies." As a result, operational efficiency (pharmacy DX) is now more critical than ever.

EM Systems holds a top-tier market share in the dispensing system sector, while GoodCycle System has earned strong support from pharmacists for its smart medication history systems. The company believes that integrating both organizations' expertise under a single EM Systems entity—rather than maintaining separate structures—will enable deeper system integration that meets the evolving needs of pharmacy operations, leading to this organizational consolidation.

Benefits of the Integration and Future Vision

Through this integration, EM Systems aims to deliver the following value propositions—not only to existing customers but also to pharmacies considering new system implementations:

- Streamlined support through a single point of contact - Enhanced system integration and operational efficiency through consolidated expertise - Next-generation solutions designed to meet diverse and evolving needs

Key Products and Services Affected

The following services previously provided by GoodCycle System will continue to be offered under EM Systems' product lineup:

- Smart medication history systems "GooCo" and "GooCoDX" - Pharmacy follow-up system "Followcare" - Pharmacy POS system "GooCoPOS" - Incident management system "SafeMaster" - Sales and support for all related products and services

※ There will be no changes to the system environments or contract terms for current customers. Services will continue as usual.

About EM Systems

EM Systems is committed to "supporting Japan's healthcare and nursing care fields with digital technology." The company provides IT services for healthcare and nursing care, including dispensing systems, and promotes "#TX | Thanks Transformation (Transforming healthcare and nursing care into '#ThankYou')" as its brand identity.

Company Name: EM Systems Co., Ltd. Headquarters: Shin-Osaka Brick Building, 1-6-1 Miyahara, Yodogawa-ku, Osaka City, Osaka Prefecture Representative: President and CEO Hiromasa Kuniyoshi URL: https://emsystems.co.jp

【Inquiries regarding this matter】 Product Operations Department, EM Systems Co., Ltd. [email protected]