Enfactory will hold a seminar on June 24, 2026, titled 'Manufacturing's Next Growth Opportunity is After Sales: Three Perspectives to Review Now to Transform After-Sales Service into a Profit Business.'

In the Japanese manufacturing industry, after-sales service is often viewed as a 'cost center,' but profitability and differentiation opportunities are expanding in the post-sales timeline. The seminar will invite Motohisa Yamaguchi (Representative of YMG Advisory), an expert in Field Service Management (FSM), to explain business redesign from three perspectives:

1. Redesigning revenue models (servitization/recurring) 2. Assetizing field knowledge (skill succession via AI/AR/remote support) 3. Re-valuing existing assets (retrofit/circular business)

The seminar will also discuss how to utilize external professional talent using Enfactory's 'Proクル'.

FACT BOX

  • Source: PR TIMES
  • Category: Event
  • Organizations: Siemens PLM / PTC / Syncron