Giv-ning Inc. (Headquarters: Shibuya-ku, Tokyo; CEO: Koki Matsumoto) announced that starting Wednesday, April 1, 2026, they have released new features for the 'Premium Plan' of their Google Maps high-rating review acquisition support tool "Kutikomission." These new features, which include AI-powered review reply functions and detailed MEO analysis capabilities, will even more powerfully support customer attraction for stores.
[Background of Adding New Features] Previously, the Premium Plan offered features specialized in maximizing review acquisition and operational efficiency, such as "Guidance Banners" and "Original POP Creation."
With this update, to more effectively connect gathered reviews to store customer attraction (MEO strategies), we have newly implemented three enhancement points: "Store Information Management," "Comparative Analysis with Competitors," and "Operational Improvement and Information Dissemination."
[Three Enhancement Points Newly Added to the Premium Plan] ACTION 01: "Store Information Management" Directly Linked to Customer Attraction Cumbersome update tasks for Google Business Profiles (GBP) can now be performed in bulk from the Kutikomission management screen.
Review Management and Replies AI will automatically generate the optimal reply text tailored to the posted review content. By automatically classifying positive and negative content, it reduces the burden of reply tasks for staff while contributing to improved customer satisfaction.
GBP Management (Profile, Menu, Photos)
FACT BOX
- Source: PR TIMES
- Category: New Product
- Organizations: Google