GNext to Exhibit at 'Call Center/CRM Demo & Conference 2026 in Osaka (19th)'

GNext Inc. will exhibit at the 'Call Center/CRM Demo & Conference 2026 in Osaka (19th)', held at My Dome Osaka on Wednesday, May 27, and Thursday, May 28, 2026.

This event is one of the largest exhibitions in Western Japan for the contact center and CRM industry, gathering the latest solutions in AI agents, generative AI, VOC utilization, and CX improvement.

Event Overview Name: Call Center/CRM Demo & Conference 2026 in Osaka (19th) Dates: May 27 (Wed) - 28 (Thu), 2026, 10:00-17:00 Venue: My Dome Osaka Booth Number: 2F-19 Organizers: Ric Telecom Co., Ltd. (Monthly Call Center Japan), Informa Markets Japan Co., Ltd. Concurrent Events: E-Commerce Fair Osaka 2026 / Marketing Technology Fair Osaka 2026 Website: https://www.callcenter-japan.com/osaka/exhibit/ *Visitor pre-registration via the exhibition's official website is required.

About GNext Since its founding, GNext has been promoting the digital transformation of customer service and supporting the consistency of customer experience. The company aims to be a leading organization providing platforms that facilitate information sharing and utilization among stakeholders, allowing both front-line operations and management to drive innovation simultaneously.

<About the Stakeholder DX Platform 'Discoveriez'> 'Discoveriez' is a cloud-based stakeholder DX platform that realizes the centralization of VOC (Voice of the Customer) and appropriate information sharing through multi-channel integration. It allows companies to set management goals based on 'customer feedback' and implement unified crisis and quality management across the organization.

<About the Generative AI-based DX Platform 'Discoveriez AI'> 'Discoveriez AI' is a service that leverages artificial intelligence to support human tasks smoothly and accurately. It promotes DX in customer service operations, shortens response times, ensures accurate customer data management, and optimizes human resource allocation. It enhances contact point optimization, resource reduction, and data accuracy compared to conventional automation solutions.

<About 'SRM Design Lab'> 'SRM Design Lab' is a co-creative initiative that connects with customers and other stakeholders to create customer value. It fosters dialogues between industries and stakeholders to co-create value.