Advancement of Corporate Sales Representative Training Utilizing AI

Godo Bank announces its proactive utilization of AI to strengthen proposal capabilities for resolving issues faced by corporate clients. As the scope and opportunities for client proposals expand, we are committed to advancing human resource development by supporting the autonomous growth of our employees through the use of AI. Specifically, from April 2026, we plan to fully implement three human resource development initiatives: "AI Support for Corporate Analysis," "Corporate Sales AI Navi," and "AI Sales Role-Playing." Moving forward, our bank will continue to build a system that provides higher added value to our customers through the utilization of digital technology.

Details 1. Background of Implementation In recent years, with the diversification and increasing sophistication of customer needs, the solutions required from banks have expanded beyond lending to include various business support menus such as consulting, broadening the scope and opportunities for proposals. Under these circumstances, the traditional OJT style of learning corporate analysis and proposal methods by referring to the methods of superiors and seniors has been a challenge, requiring significant time and effort for human resource development, and often leading to variations in analysis and proposal quality. This initiative aims to solve these challenges by providing corporate sales representatives with opportunities to learn analysis and proposal methods "anytime," "casually," and "independently" using the latest AI technology, while supporting their autonomous growth. 2. Overview of Initiatives and Expected Effects

(*1) "Corporate Sales AI Navi" adopts a product from NTT DATA Corporation. Reference their press release: https://www.nttdata.com/global/ja/news/topics/2026/032500/ (*2) "AI Sales Role-Playing" adopts a product from Knowledge Work Inc. Please refer to the supplementary materials on the next page for specific screen images of the product and an overview of the company. 3. Future Outlook In addition to strengthening our consulting functions, such as "All-Staff Consulting," which we have been promoting, this initiative will enhance our system for addressing customers' management issues more accurately and promptly. Furthermore, in an environment utilizing the latest AI, we will provide opportunities for sales representatives with limited or no prior corporate sales experience to experience their growth more rapidly, offering a field where motivated individuals can thrive. End

【Supplementary Materials】 ① Image of AI Support for Corporate Analysis <figure class