Awarded 1st Place for 2 Consecutive Years in the 2026 GMO Customer Satisfaction Ranking for Moving Companies!

Sakai Moving Service Co., Ltd. (Headquarters: Sakai City, Osaka; President & CEO: Tetsuyasu Tajima) announced that it has won 1st place in overall satisfaction for the '2026 Moving Companies' category in the 'GMO Customer Satisfaction Ranking' released by GMO Research & AI, Inc. on April 22, 2026. This is the second consecutive year the company has achieved first place, following last year's result.

Site URL: https://r-portal.gmo-research.ai/ranking/details/moving_2026

2026 GMO Customer Satisfaction Ranking: 1st Place for Moving Companies

The evaluation for the '2026 GMO Customer Satisfaction Ranking: Moving Companies' was conducted based on multiple indicators, including 'Response of sales staff,' 'Response of moving staff,' 'Optional services,' and 'Cost performance.' It is a highly reliable survey reflecting the voices of users nationwide.

This award is the result of the continuous support from each and every customer who uses our services daily, as well as the fruit of the efforts of our employees and on-site staff who provide heartfelt service across the country. We express our deepest gratitude.

Encouraged by this award, we will continue striving to further improve our service quality and provide moving services tailored to each customer. We kindly ask for your continued patronage.

▽ Survey Overview

Survey Subject: GMO Research & AI, Inc. Survey Method: Online survey Number of Respondents: 4,494 Required Number of People: 100 or more Survey Period: February 10, 2026 - February 27, 2026 Target Audience: Gender: Unspecified Age: 18-84 years old Region: Nationwide Conditions: Those who meet all of the following conditions: 1) Have moved using a moving company's service within the past 3 years. 2) Were involved in selecting the moving service and are aware of the costs. *Excludes usage for corporate office relocation or transportation/installation of oversized items. Number of Surveyed Companies/Services: 30 Definition: 1. Companies handling services to transport furniture and belongings during residential moves. 2. Companies that cater to both single and family moves. URL: https://r-portal.gmo-research.ai/ranking/details/moving_2026