What is the main purpose of the "Our Grave Relocation" service?

The "Our Grave Relocation" service (operated by Fufu Inc.) provides agency services for grave relocation and grave closing, assisting individuals who need to manage their family graves.

What percentage of users were satisfied with the grave relocation agency service?

According to the survey, 89.47% of users who utilized a grave relocation agency service responded that it was a good experience.

What was the most common reason for using a grave relocation agency service?

The most common reason cited by users for utilizing a grave relocation agency service was that their grave was located far away.

What factor did users prioritize when selecting a grave relocation agency provider?

When selecting a provider, users most emphasized a "clear fee structure."

How aware were people with grave relocation experience of these agency services?

The survey found that 67.00% of people with grave relocation experience were aware of grave relocation agency services. Of these, 42.00% learned about the services while researching for their own grave relocation needs, indicating that many discover the services when they are actively facing the task.

[Important] 89.47% of Users Who Used a Grave Relocation Agency Service Responded "It Was Good" | Most Common Reason for Use: "Grave is Far Away," "Clear Fee Structure" Prioritized When Selecting a Provider [Our Grave Relocation]

Published Mar 30, 2026 7:00 PM ・ Updated Jun 2, 2026 1:01 PM ・ 4 min read ・ Source: PR TIMES

Approximately 90% of users who utilized grave relocation agency services reported satisfaction. The primary reason for use was the ability to handle graves located far away.

Fufu Inc. (Headquarters: Fujisawa City, Kanagawa Prefecture, Representative: Takagi), which operates the grave relocation and grave closing agency service "Watashitachi no Hakajimai" (https://kaiso.or.jp/haka/), conducted a "Survey on the Actual Situation of Grave Relocation Agency Services" targeting 100 men and women who have experience with grave relocation.

This survey included questions about: ・Awareness of grave relocation agency services ・Actual usage ・Reasons for use ・Points prioritized when selecting a provider ・Satisfaction after use ・What was good and what was unsatisfactory ・Intention to recommend to others The response results were aggregated.

This release will focus on the trends in selection results for each question and the actual situation revealed by the results. Diagrams and table materials can be used as reference materials for reporting and article production.

▼Special Survey Results Page https://kaiso.or.jp/media/hakajimai-basics/hakajimai-daiko-choice/

1. Awareness of Grave Relocation Agency Services is 67.00%

When 100 individuals with grave relocation experience were asked, "Did you know that grave relocation agency services exist?", a total of 67 people (67.00%) responded that they were aware of the existence of agency services, combining those who "knew" (25 people, 25.00%) and those who "learned about it when researching for grave relocation" (42 people, 42.00%). On the other hand, 33 people (33.00%) answered that they "did not know." The proportion of those who were aware beforehand was only a quarter of the total, indicating that a majority learned about the services through information gathering when they actually faced the need for grave relocation.

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Source: PR TIMES
Category: Survey

[Important] 89.47% of Users Who Used a Grave Relocation Agency Service Responded "It Was Good" | Most Common Reason for Use: "Grave is Far Away," "Clear Fee Structure" Prioritized When Selecting a Provider [Our Grave Relocation]

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