What is the usage rate of generative AI?

76.6% of respondents answered that they 'use it every day' or 'have used it several times', indicating that it is commonly used in daily life.

Which specific generative AI services are being used?

ChatGPT (321 responses) and Gemini (296 responses) are the most recognized and used services.

What are the main uses of generative AI?

The most common use is 'searching and asking questions' (79.7%), but nearly 30% use it for personal tasks like meal planning and travel planning.

What concerns do users have about generative AI?

The top concerns are 'doubts about the accuracy of responses' (135 responses) and 'security issues such as personal information leaks' (117 responses).

What are the challenges for future adoption?

In addition to advancements in functionality, ensuring the accuracy of information and security to build 'trust' is essential.

76% Have Used Generative AI; Over 70% Expect Life Enrichment Amid Persistent Distrust

Published May 22, 2026 8:40 PM ・ Updated Jun 14, 2026 9:13 AM ・ 3 min read ・ Source: PR TIMES

A survey of 487 individuals by Impact Field Co., Ltd. reveals that Generative AI usage has become routine for 76% of respondents. While ChatGPT and Gemini dominate and expectations for life enrichment are high, concerns regarding accuracy and security remain significant barriers to wider adoption.

Impact Field Co., Ltd., a subsidiary of Impact Holdings Inc. specializing in field marketing, conducted a survey on the usage of Generative AI (such as ChatGPT and Gemini) among 487 registered staff members of its job portal 'MediF.'

### Key Findings: 1. **High Adoption Rate**: 76.6% of respondents have used Generative AI. ChatGPT (321 cases) and Gemini (296 cases) are established as the primary services. 2. **Positive Outlook**: 74.5% view Generative AI positively, believing it will make life more convenient and enriched. 3. **Expanding Use Cases**: Beyond simple information retrieval (79.7%), nearly 30% use AI for personal tasks like meal planning and travel consultation. Users are beginning to see AI as a 'partner' for brainstorming and decision-making. 4. **Persistent Concerns**: Trust remains a major issue. Top concerns include 'unreliable accuracy of responses' (135 cases) and 'security risks such as personal data leaks' (117 cases).

As Generative AI transitions from a specialized tool to a daily companion, the survey suggests that fostering trust through improved accuracy and ethical standards is crucial for future growth. While users appreciate the convenience, they maintain a cautious distance from the technology.

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Source: PR TIMES
Category: Survey
Products / services: ChatGPT / Gemini

76% Have Used Generative AI; Over 70% Expect Life Enrichment Amid Persistent Distrust

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