Intercom Launches Startup Support in Japan: Providing "Intercom + Fin" for Free to Early-Stage Founders

Intercom (Headquarters: US), a leader in the AI customer service field, announced today the launch of the "Intercom Startups Program" in Japan, which includes its high-performance AI agent "Fin". This program is being deployed globally, and in Japan, it aims to support the next generation of innovative startup founders by providing eligible companies with free access to Intercom and Fin for one year.

Upon launching this program, Intercom will collaborate with major domestic and international startup ecosystem partners, including Antler, 500 Global, Techstars, and Scrum Ventures, to hold in-person events across Japan. Additionally, Intercom will co-host a pre-event happy hour and after-party for founders as a sponsor of SusHi Tech 2026.

### Supporting Japan's next-generation startups The Intercom Startups Program aims to help early-stage startups deliver world-class customer experiences from day one. Startups with 25 or fewer employees and at the pre-Series A stage can use Intercom and Fin for free for one year through this program.

Intercom's platform enables startups to achieve the following: - Provide fast AI customer support via Fin - Centralize management of customer communications across all channels - Build a scalable support structure - Reduce operational costs while maintaining a high-quality customer experience

By combining human support with advanced AI, Intercom helps startups achieve rapid growth, efficient operations, and global competitiveness from their early stages.

Chen-Chen Huo, Startup Partnerships Manager at Intercom, stated: "The Japanese startup ecosystem is currently entering a critical phase in terms of both growth and global expansion. Through the launch of the Intercom Startups Program in Japan, we aim to help founders scale and build strong customer relationships leveraging AI from day one."

### Community activities across Japan To commemorate the launch of this program, Intercom, along with ecosystem partners, will host events for founders:

- Founder Lunch w/ Google for Startups Date: April 21, 2026, 12:00-14:00 Venue: Google for Startups (Tokyo)