京成電鉄バスホールディングス傘下のグループ4社が対話型音声AI SaaS「アイブリー」を導入

⚡ 3行で分かる（要点）

• Four bus companies under Keisei Electric Railway Bus Holdings have implemented IVRy's conversational voice AI SaaS to address labor shortages and high call volumes.
• The system will automate initial call responses, handle common inquiries such as lost items via voice recognition and SMS, and route complex calls to a new information center or specific depots, aiming to significantly reduce staff workload and improve overall service efficiency.
• 京成電鉄バスグループ4社は、人手不足と電話応対業務の負担を軽減するため、対話型音声AI SaaS「アイブリー」を導入しました。