Asteria Corporation (Headquarters: Shibuya-ku, Tokyo; President: Yoichiro Hirano; Stock Code: 3853; hereinafter 'Asteria') and Panasonic Digital Co., Ltd. (Headquarters: Osaka, Osaka Prefecture; President and Representative Director: Yutaka Abe; hereinafter 'Panasonic Digital') announced that they will begin offering the 'ServiceNow Adapter' on May 29, 2026. This adapter provides integration capabilities between 'ASTERIA Warp' (hereinafter 'Warp'), which has held the No. 1 market share in the domestic enterprise data integration (EAI/ESB) software market for 19 consecutive years, and the 'ServiceNow AI Platform' (hereinafter 'ServiceNow').

Background of Development In recent years, driven by increased IT investment, the adoption of the cloud-based integrated platform 'ServiceNow' has expanded as a foundation for corporate IT service management and business process digitization. As its usage areas broaden, the importance of data integration with existing core systems, various cloud services, and databases has grown. However, custom development for such integration has faced challenges requiring specialized knowledge, experience, and significant man-hours.

Asteria's 'Warp' is highly regarded for its ability to integrate with over 100 tools and services without coding and has been adopted by over 10,000 companies. Furthermore, Panasonic Digital, a sales partner of Warp and recipient of the 'ASTERIA Warp Partner of the Year 2026' award, has accumulated expertise in operational challenges and integration through the deployment of ServiceNow within the Panasonic Group.

Against this backdrop, Panasonic Digital leveraged the strengths of both companies to develop the 'ServiceNow Adapter' for Warp, enabling no-code integration with ServiceNow. This supports business DX by significantly reducing development burdens and promoting data utilization.

Overview of 'ServiceNow Adapter' This adapter enables simple, secure, and flexible integration of business data centered on ServiceNow (such as IT service management, customer service management, and HR service management) with ERP, CRM, cloud services, and databases. This reduces the burden of custom integration and maximizes the value of ServiceNow.

Feature 1: Design based on ServiceNow expertise This adapter was developed based on extensive know-how accumulated through the introduction of ServiceNow within the Panasonic Group. It enables no-code integration of complex data such as IT assets, troubleshooting status, and employee information, realizing company-wide digital workflows.

Feature 2: High connectivity and flexibility with ASTERIA Warp By using Warp, which can connect to over 100 destinations without coding, as the data integration foundation, integration with peripheral systems is possible regardless of programming knowledge or experience. It also flexibly responds to changes and updates after implementation.

FACT BOX

  • Source: PR TIMES
  • Category: Product Launch
  • Organizations: ServiceNow, Inc.