Knit Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; President: Takao Akizawa; hereinafter 'Knit'), which operates the online outsourcing service 'HELP YOU', was founded on the premise of fully remote work, and currently over 600 staff members execute tasks online from all over Japan and 35 countries worldwide.

We have now started offering a new service, the 'Comprehensive General Affairs Support Plan,' which provides comprehensive outsourcing for general affairs operations.

This service solves issues faced by corporate general affairs departments, such as 'personalization of tasks,' 'decreased response speed,' and 'inability to allocate time to strategic tasks,' thereby achieving improved back-office productivity and operational efficiency.

Background of Service Provision In recent years, the following issues in the general affairs domain have become apparent in many companies:

- Decreased productivity due to sudden tasks such as phone calls - Operations becoming a black box due to personalization - Risk of knowledge drain when the person in charge resigns - Lack of resources for important initiatives like cost reduction and DX promotion

To solve these issues, we developed this service with the aim of building a system where you can 'leave all general affairs tasks to us.' We support the creation of an environment where the general affairs department can shift to the strategic tasks they should originally be focusing on.

What is the 'Comprehensive General Affairs Support Plan'? The 'Comprehensive General Affairs Support Plan' covers everything from 24/7 switchboard answering to on-site tasks such as mail, supplies, and fixed asset management. It is a BPO service that comprehensively handles the general affairs domain, from front-office to back-office operations.

### ▼ Main Supported Tasks (Excerpt)

FACT BOX

  • Source: PR Times
  • Category: New Product