Webinar Held on the Theme: "The Limits of 'On-Site Support' Troubling Business Divisions and IT Departments Responsible for Nationwide Expansion"

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Labor Shortages and Quality Variations Hampering Nationwide Expansion For companies advancing the nationwide rollout of IT equipment as a business, kitting, installation/construction, and post-deployment operation and maintenance at each location are unavoidable. Businesses in a wide range of industries with numerous locations, such as manufacturers, trading companies, retailers, and healthcare/welfare providers, face the need to secure local personnel, coordinate with subcontractors, manage progress, and confirm quality each time a new branch is established or equipment is deployed. Furthermore, in recent years, it has become difficult to secure engineers and support staff, and coupled with restrictions such as nighttime and holiday support, it has become challenging to maintain consistent quality nationwide during deployments.

Individual Arrangements Fail to Envision Post-Deployment Operation and Maintenance The problem with nationwide expansion is not simply a "shortage of workers." When companies find local subcontractors individually, place orders, and manage progress at each location, variations in work procedures, quality, reporting content, and scope of support are likely to occur. Moreover, even after kitting and installation/construction are completed, the management burden on the head office increases further when considering subsequent operation, maintenance, and troubleshooting. The challenge of nationwide expansion cannot be solved by merely asking "who to ask." What is important is how to control procedures, progress, quality, reporting, and operation/maintenance to maintain consistent quality nationwide. The essence of the problem lies not in the "work" itself, but in the lack of "design."

How to Utilize BPO to Lead Nationwide Expansion to Success This seminar re-examines the nationwide rollout of IT equipment not as "arranging individual tasks" but as "designing controls to promote business with standardized quality." We will explain the concept of how to standardize nationwide expansion and post-deployment operation and maintenance, and how to proceed while maintaining consistent quality nationwide, along with specific methods using BPO. PFU's nationwide support BPO reduces the burden of subcontractor coordination and quality management for companies advancing nationwide IT equipment deployment as a business by combining kitting, installation/construction, and post-deployment operation and maintenance, thereby supporting business promotion.

Not "Who to Ask," but "How to Control" We will convey to companies struggling with on-site support during nationwide expansion the concept for proceeding with deployments while standardizing quality, even as the number of locations increases.

Organizer/Co-organizer PFU Limited

Cooperation Majisemi Inc.

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Majisemi will continue to hold webinars that are "useful for participants."

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Majisemi Inc.

3-12 Kioicho, Chiyoda-ku, Tokyo 102-0094 Inquiries: https://majisemi.com/service/contact/