Message Notification Feature Added to Chat Marketing Tool 'Lsite'

Missiona Inc. (Headquarters: Fukuoka City, Fukuoka Prefecture; CEO: Takahiro Suzuki) added a 'Message Notification Feature' to 'Lsite' on May 7, 2026.

This update introduces support for PC desktop notifications and ChatWork integration, designed to help prevent missed messages and support rapid customer response.

Addition of Notification Feature for Administrators The new 'Notification Settings' feature allows administrators to automatically forward messages received via '1:1 chat' to designated notification destinations.

Users can customize the timing of notifications for each destination, allowing for flexible monitoring tailored to specific locations or operational styles.

Previously, administrators had to periodically open the management screen to check for customer messages. This often led to delayed awareness or missed response opportunities. This update was implemented to provide a mechanism that ensures messages are not missed without the need to constantly monitor the management dashboard.

Overview of the Notification Feature 'Notification Settings' notify administrators of incoming customer messages within the Lsite management dashboard via tools used during daily operations. Users can select notification destinations and set individual timings based on their needs.

Simple Setup By accessing the notification settings from the Lsite dashboard, administrators can set PC desktop notifications or ChatWork as the destination. Notifications are received at chosen times when customer messages arrive via 1:1 chat.

Individual Timing Control Notification timing for PC desktop and ChatWork can be configured separately, enabling optimal confirmation and response based on specific work styles.

Never Miss a Customer Response PC desktop notifications allow administrators to check messages immediately without opening the dashboard. Since users can transition directly to the response screen from the notification, this update is expected to reduce reply lead times and improve customer satisfaction.

ChatWork notifications support both personal and group chats, useful for team information sharing and preventing missed responses.

About Lsite 'Lsite' is a chat marketing tool that enables customer support, information gathering, and follow-ups directly on a website.

Without dependency on specific social media platforms, it centralizes the entire process from creating touchpoints with prospective customers to support and follow-up on the website itself.

Equipped with features such as chat, automated responses, and form creation, it streamlines inquiry responses and data collection while supporting continuous relationship building with customers.