L Message Improves Specifications: 1:1 Chat Unread Counts Now Update in Real-Time

L Message's 1:1 chat is a feature that allows individual replies to messages received on LINE Official Accounts. Previously, badges sometimes did not update without a manual reload. In environments where multiple staff members handle responses, there were concerns that unread counts did not match reality, leading to delayed replies. With this update, unread counts are reflected in real-time without refreshing the screen. This reduces the risk of overlooking customer inquiries. Unread counts can be accurately tracked on both the PC management screen and the smartphone app. When used in conjunction with status and bookmark features, staff coordination becomes smoother. This is an improvement that enhances operational reliability for businesses that use LINE daily. About L Message: L Message is an extension tool for LINE Official Accounts developed by Missiona Inc. In addition to basic LINE functions, it provides features for advanced marketing activities, solving challenges in business LINE usage. Since its launch in June 2020, it has surpassed 100,000 installations as of February 2025.