What is Core TVPhone?

It is a new service for hotels that enables two-way intercom communication with the front desk using the in-room television.

What are the benefits of implementing Core TVPhone?

It eliminates the need for traditional intercom phones and extensive wiring, reducing installation costs, increasing room layout flexibility, and improving staff efficiency.

What TVs are supported?

Currently, only SHARP Android TVs are supported.

How does the call system work?

An external USB microphone and speaker are placed on the guest room TV, and calls are managed through the TV screen. The front desk responds using a dedicated smartphone.

When will it be available?

It is scheduled to be available starting June 2026.

Enabling In-Room TV Calls to Front Desk: NetSys Japan Develops 'Core TVPhone' to Modernize Hotel Intercoms

Published May 23, 2026 3:00 AM ・ Updated Jun 14, 2026 4:50 PM ・ 3 min read ・ Source: PR TIMES

NetSys Japan has developed 'Core TVPhone,' a new service allowing hotel guests to make two-way calls to the front desk using their in-room TV. Set for release in June 2026, the service aims to reduce installation costs by eliminating the need for traditional PBX systems, while improving operational efficiency and guest satisfaction.

NetSys Japan, a total solution provider for lodging facilities (HQ: Chuo-ku, Tokyo; Main Office: Niigata City, Niigata; CEO: Ken Tokumasa), announced the development of 'Core TVPhone,' a new service that enables two-way intercom communication between guest rooms and the front desk using in-room TVs.

This service provides a new means of communication that does not rely on traditional PBX systems, contributing to cost reduction, operational efficiency, and enhanced guest experience in lodging facilities.

Development Background In-house telephone systems (PBX) are widely used in hotels, but aging equipment and the need for major wiring and system upgrades create significant initial investment and operational costs.

A large-scale upgrade for a 150-room hotel can cost anywhere from several million to tens of millions of yen. With this in mind, the company developed 'Core TVPhone' to achieve higher-function, lower-cost internal communication by leveraging existing infrastructure.

Features of 'Core TVPhone' 1. Two-Way Intercom via In-Room TV Guests can call the front desk via the TV menu, and front desk staff can initiate calls to guest rooms using a dedicated smartphone.

2. Low-Installation Alternative By utilizing existing guest room TVs (SHARP Android TV only), the need for dedicated phones or extensive wiring is eliminated. Front desk staff can manage calls via smartphones, enabling flexible, location-independent operation.

Service Overview - Service Name: Core TVPhone - Compatible Models: SHARP Android TV - Scheduled Release: June 2026

FACT BOX

Source: PR TIMES
Category: New Product
Products / services: Core TVPhone / Core Cast

Enabling In-Room TV Calls to Front Desk: NetSys Japan Develops 'Core TVPhone' to Modernize Hotel Intercoms

⚡ Key Points

Development Background In-house telephone systems (PBX) are widely used in hotels, but aging equipment and the need for major wiring and system upgrades create significant initial investment and operational costs.

Features of 'Core TVPhone' 1. Two-Way Intercom via In-Room TV Guests can call the front desk via the TV menu, and front desk staff can initiate calls to guest rooms using a dedicated smartphone.

Service Overview - Service Name: Core TVPhone - Compatible Models: SHARP Android TV - Scheduled Release: June 2026

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