Neuealle Co., Ltd.: The Reason for Its 95% Retention Rate Lies in Its 'Overly Generous Support'

Neuealle Co., Ltd. (Headquarters: Chuo-ku, Tokyo; Representative Director: Konatsu Ikeda; hereinafter referred to as "the Company") has, since its establishment, thoroughly implemented 'coaching-style support' that deeply attends to the career and life of each engineer, maintaining a high retention rate of 95% within the industry.

This time, we will unveil the 'engineer-first work style' derived from the personal experience of Representative Ikeda, who comes from an IT sales background, and which stands behind this figure. We will introduce support that 'never leaves engineers alone,' made possible precisely because the representative understands the loneliness and conflicts faced on-site.

1. Thorough Pursuit of 'Self-Realization': 100% Project Selection System and Full Remote Work

What the Company values most is an environment where each engineer can realize 'what they want to do.' For this reason, we have introduced a '100% project selection system' where engineers decide which projects to participate in themselves.

We respect choices aligned with changes in [skill development], [career path], or [lifestyle], and have built a system where individuals can work with a sense of satisfaction. Furthermore, by promoting remote work as a principle, we have achieved reductions in commuting time and optimization of living environments.

Flexible work styles, unconstrained by location or time, create psychological comfort for engineers and form the foundation supporting long-term career development.

2. 'Psychological Safety' and 'Detailed Coaching' by Female Representative Ikeda

When encountering obstacles on-site, the most painful thing is the 'loneliness of not being able to consult anyone.' Ikeda, who is intimately familiar with the on-site atmosphere from her background in IT sales, constantly provides coaching as the 'closest understanding person' for all engineers.

We value a sense of closeness where even minor concerns that might make one hesitate, like 'Is it okay to consult about this?', or career anxieties are sensitively detected and can be discussed openly. The detailed attentiveness and 'non-denying' support system, unique to a female representative, fosters a 'family-like relationship of trust' that goes beyond formal interviews, leading to the 95% retention rate.

3. 'Are You Eating Properly?' Benefits from a Representative from Niigata that Satisfy Heart and Stomach

To support the improvement of engineers' 'quality of life,' Neuealle offers unique and original welfare programs. The symbol of this is the 'Rice Allowance (twice a year)', born from the wishes of Ikeda, who hails from Niigata Prefecture.

From the desire for engineers to value their health and diet, which support their daily work, delicious rice from the representative's hometown of Niigata is regularly provided. This 'warm support,' which is not a uniform system, leads to a sense of security for employees and their families. This engineer-first approach shapes Neuealle's unique corporate culture.

4. 'Defined Contribution Pension Plan' to Protect Engineers' Future to Be Introduced from May 2026

The Company emphasizes creating an environment where engineers can not only fully enjoy the 'present' but also confidently envision their future 5 and 10 years from now. As part of this, we have decided to introduce a 'Defined Contribution Pension Plan' from May 2026.

'The IT industry can become warmer. I believe that. We support engineers not just as mere 'resources,' but as 'individuals' with their entire lives. What we value most is the smile of each and every person. Neuealle will continue to listen more deeply to the voices on-site than anyone else, remaining the best team to walk towards an ideal future together.'

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