Neuealle Inc.: The Secret Behind Their 95% Retention Rate Is 'Exceptionally Generous Support'

Neuealle Inc. (Headquarters: Chuo-ku, Tokyo; CEO: Yoshika Ikeda; hereinafter "the Company") has maintained an industry-leading 95% retention rate since its founding by thoroughly implementing a "side-by-side support" approach that deeply engages with each engineer's career and life.

This time, we reveal the "engineer-first work style" behind these numbers, derived from the firsthand experience of CEO Ikeda, a former IT sales professional. Having intimately understood the loneliness and struggles of the field, our CEO has made possible a support system that "never leaves an engineer alone."

1. Relentless Pursuit of Self-Actualization: 100% Project Selection and Full Remote Work

What the Company values most is an environment where each engineer can achieve "what they want to do." To this end, we have introduced a "100% Project Selection System" where engineers choose their own projects.

We respect choices aligned with skill development, career paths, or lifestyle changes, and have built a system where individuals can engage in work with genuine satisfaction. Additionally, by promoting remote work as the standard, we have enabled reduced commute times and optimized living environments.

This flexible work style, free from constraints of location and time, creates psychological breathing room for engineers and serves as the foundation supporting long-term career development.

2. Psychological Safety and Attentive Support from Female CEO Ikeda

When you hit a wall on the job, the hardest part is "the loneliness of having no one to talk to." Having deep familiarity with workplace dynamics as a former IT sales professional, Ikeda serves as the "closest ally" to every engineer, walking alongside them at all times.

She is sensitive to even the smallest concerns — the kind where you wonder "Is it okay to bring this up?" — as well as career anxieties, and values maintaining an approachable, open relationship. With the attentive care unique to a female CEO and a "non-judgmental" support system, this "family-like trust" — going far beyond formal meetings — is what drives the 95% retention rate.

3. "Are You Eating Properly?" A Benefit That Feeds the Heart and Stomach, from a Niigata-Born CEO

To support improvements in engineers' quality of life, Neuealle offers unique and distinctive benefits. The hallmark is the "Rice Allowance (twice a year)," born from the vision of CEO Ikeda, a native of Niigata Prefecture.

With the wish that employees value the health and nutrition that sustain their daily work, delicious rice from the CEO's hometown of Niigata is regularly provided. This kind of "warm-hearted support" — not a one-size-fits-all program — creates a sense of security for employees and their families. This engineer-first mindset shapes Neuealle's unique corporate culture.

4. Defined Contribution Pension Plan to Protect Engineers' Futures — Launching May 2026

The Company places importance on creating an environment where engineers can not only give their all "now" but also plan their futures with confidence 5 or 10 years ahead. As part of this initiative, we have decided to introduce a "Defined Contribution Pension Plan" starting May 2026.

"I believe the IT industry can become a warmer place. Rather than treating engineers as mere 'resources,' we support them as individual human beings — their entire lives included. What we value most is each person's smile. Neuealle will continue to listen to voices from the field more deeply than anyone else, and remain the best team walking together toward an ideal future."